Service Center

Real Reviews From Verified Customers

Erik K.
5 out of 5
3/15/2020
Very responsive, excellent customer service
Rob W.
5 out of 5
3/15/2020
Victoria was an excellent help. Please thank her for me.
Gina N.
5 out of 5
3/15/2020
Great customer service from Victoria
Brenda F.
1 out of 5
3/15/2020
Leaving the window open all night causing a major inconvenience and potentially molded seats was unacceptable
Charles P.
4 out of 5
3/14/2020
I brought my Dodge Challenger in to replace one if my headllamps at 7am bevause I didnt have an appt, but needed the headlamp replaced right away for safety after dark. Your service advisor, Laura , handled my request and got the vehicle into the service garage quickly and The headlamp bulb was replaced while I waited. I bought my 2017 Dodge Challenge when it was new in Aug. 2017 at Bob Baker Dealership there in Carlsbad, and have been completely satisfied with the vehicle and the service provided there, each time I have brought it in for regular scheduled maintenace or other needs. All of your service advisors there have been courteous and efficient. Thanks.
Chad C.
5 out of 5
3/14/2020
Give him a raise. He was awesome. Very prompt, quick and informative
Melissa M.
4 out of 5
3/14/2020
He is amazing
Blair C.
5 out of 5
3/14/2020
Sean was an incredibly good person who inspired trust!
Sean G.
5 out of 5
3/14/2020
Awesome job
Brenda R.
5 out of 5
3/14/2020
Victoria was professional from beginning to end ????????
Kurt W.
5 out of 5
3/14/2020
Laura was great! Thank you!
Melisa H.
5 out of 5
3/13/2020
Excellent service by Anthony Norton.
John T.
4 out of 5
3/13/2020
Looking forward to the survey
Susan M.
5 out of 5
3/13/2020
Good customer service
Alexander G.
5 out of 5
3/12/2020
Sean is a very competent, professional and pleasant person to deal with. Service was quick and thorough. thanks!
Steve E.
2 out of 5
3/12/2020
I dropped the car off Saturday and it wasn’t ready until Wednesday. When I picked it up - I was told the car was washed for me.... it wasn’t. This is the second time I’ve been told they “washed” my car and made me feel special... only to get to my car and see that there wasn’t even an attempt to wash it.
Dwayne W.
4 out of 5
3/12/2020
Only complaint is you didn’t have parts for recall and had my car for 7 days now I have to bring it back. Not Sean’s fault, he handled all with class !
Gregory A.
5 out of 5
3/12/2020
Great customer service!
Wade R.
5 out of 5
3/11/2020
Sean did a great job answering every question I had. He went above and beyond to provide me excellent customer service!
Joselito H.
5 out of 5
3/11/2020
Well done

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