Very responsive, excellent customer service
Victoria was an excellent help. Please thank her for me.
Great customer service from Victoria
Leaving the window open all night causing a major inconvenience and potentially molded seats was unacceptable
I brought my Dodge Challenger in to replace one if my headllamps at 7am bevause I didnt have an appt, but needed the headlamp replaced right away for safety after dark. Your service advisor, Laura , handled my request and got the vehicle into the service garage quickly and The headlamp bulb was replaced while I waited. I bought my 2017 Dodge Challenge when it was new in Aug. 2017 at Bob Baker Dealership there in Carlsbad, and have been completely satisfied with the vehicle and the service provided there, each time I have brought it in for regular scheduled maintenace or other needs. All of your service advisors there have been courteous and efficient. Thanks.
Give him a raise. He was awesome. Very prompt, quick and informative
Sean was an incredibly good person who inspired trust!
Victoria was professional from beginning to end ????????
Laura was great! Thank you!
Excellent service by Anthony Norton.
Looking forward to the survey
Sean is a very competent, professional and pleasant person to deal with. Service was quick and thorough. thanks!
I dropped the car off Saturday and it wasn’t ready until Wednesday. When I picked it up - I was told the car was washed for me.... it wasn’t. This is the second time I’ve been told they “washed” my car and made me feel special... only to get to my car and see that there wasn’t even an attempt to wash it.
Only complaint is you didn’t have parts for recall and had my car for 7 days now I have to bring it back.
Not Sean’s fault, he handled all with class !
Sean did a great job answering every question I had. He went above and beyond to provide me excellent customer service!
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