Service Center

Real Reviews From Verified Customers

Daniel H.
5 out of 5
11/25/2020
Thank you JP and the service department for ensuring the safety of our XV. Daniel H
Della H.
5 out of 5
11/25/2020
Zach is friendly, thorough and knowledgeable.
Laura B.
5 out of 5
11/25/2020
Excellent customer service as always! Thank you very much!! Happy Thanksgiving!
Barry D.
5 out of 5
11/25/2020
Tanner was extremely courteous and professional and sensitive to my time constraints which appears to be the hallmark of all of the service professionals at Bob Baker. I plan on coming back to Bob Baker once it's time to trade in my vehicle. Thx again
Jessica C.
2 out of 5
11/25/2020
Everything was fine except that they offered a complementary car wash which I agreed to and they did not do.
Chris M.
5 out of 5
11/25/2020
He was very responsive and professional. Thank you.
Mike P.
5 out of 5
11/25/2020
Zach and the entire service department rocks. I picked up on Saturday and those guys were awesome too!
Michael H.
5 out of 5
11/24/2020
HI Guys: This is at least the 3rd request I've have had for a survey - perhaps the 4th. I've answered each of them, but this is getting out of hand. One review should be more than enough! Tanner was great. I only have positive responses for his service. M Hennessy
John A.
5 out of 5
11/24/2020
Julian answered all my questions and understood my priorities for this service visit. He kept me updated regarding the status of my car which was greatly appreciated.
Shad W.
5 out of 5
11/24/2020
Zach always does a great job communicating!
Jan D.
2 out of 5
11/24/2020
Poor communication
Mark B.
5 out of 5
11/24/2020
Very helpful and answered all my questions. Great job William!
Bryten H.
4 out of 5
11/24/2020
Tanner Knapp is a one of a kind of Subaru in Carlsbad. He is extremely helpful, informative, honest, and loyal. He helped me out 110%, and I could not have asked for a better person to help me with my car issues! Because of Tanner, I can go into this week care free of my car problems, knowing they are fully taken care of. Thank you a million Tanner! You are such a special and amazing person, I’m so grateful you helped me and if I ever have any problems again, I know who to go to ! :)
Phillip A.
5 out of 5
11/24/2020
None
Stella R.
5 out of 5
11/24/2020
Zach was professional, courteous and did exactly what he said he would do. Great job
Bea D.
5 out of 5
11/24/2020
Very personable. Explained everything thoroughly and answered all of my questions
Elizabeth L.
5 out of 5
11/24/2020
Tanner was very helpful!
Lee B.
5 out of 5
11/24/2020
Zach was so polite and helpful.
Teresa M.
5 out of 5
11/23/2020
He was great. Helpful and kept his promise of service being done by the time I needed. Best service representative I've had at Bob Baker.
Matthew D.
4 out of 5
11/21/2020
Will was awesome. The best service I have had at a dealership.

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