Service Center

Real Reviews From Verified Customers

Leslie E.
5 out of 5
4/6/2021
Tanner Knapp was incredibly professional, attentive and supportive to me and the issues I was dealing with. He is the one reason that I will return to Bob Baker Subaru for my Subaru service needs. Thank you so much, Tanner.
Christine M.
4 out of 5
4/6/2021
Keep up the great service! Hope you can turn on the coffee machine in the waiting lobby soon!
Michelle S.
5 out of 5
4/6/2021
Tanner was professional, courteous and diagnosed/repaired the problem as quickly as possible.
Jeremy M.
5 out of 5
4/6/2021
Zach is the best. I am grateful I get to work with him
Javaid S.
5 out of 5
4/5/2021
Erik and Zach have always taken excellent care of us. And it was excellent care again. Thank you for the great service.
Holly S.
5 out of 5
4/5/2021
Erik was exceptional... he was enthusiastic and helpful!
Gregory S.
5 out of 5
4/4/2021
JP was great - very effective and a great communicator, very appreciative of how he handled my service
Blake C.
5 out of 5
4/3/2021
Fantastic job as always - Zach is a pleasure to work with and is incredibly helpful!
Charles H.
5 out of 5
4/3/2021
Julian did a wonderful job with my vehicle and because of him I will continue my relationship with Bob Baker Subaru...
Scott M.
4 out of 5
4/3/2021
Tanner is the man! Very knowledgeable and client friendly. Great guy who represents Subaru quite well!
Jeff E.
4 out of 5
4/3/2021
Zach is terrific!
Peter B.
5 out of 5
4/3/2021
Good communication and efficient service
George B.
5 out of 5
4/2/2021
I always get great service from everyone there!
Cynthia B.
4 out of 5
4/2/2021
Received 60,000 mile service. Mr. Perez was professional, explaining every detail of my service. Appreciated him adjusting my clock and washing my car. Very happy with my experience.
Megumi A.
5 out of 5
4/1/2021
Thanks for taking care of my car and I appreciate the loner car as well!
Richard M.
4 out of 5
4/1/2021
The initial start up was a little confusing. Lots of people running around but no clear direction. As soon as Zack stepped in everything was clear and orderly. The work was completed exactly as stated and on time. Great work.
Rebecca A.
5 out of 5
4/1/2021
Quick informative abs very professional
Gareth G.
5 out of 5
4/1/2021
Julian was extremely kind, helpful and professional.
Judy P.
4 out of 5
4/1/2021
It starts with the ease of making the appointment through to Tanner who is very professional and friendly and makes a point to ensure I’m taken care of in a timely fashion. And he communicates status well throughout the day. I drive 50 miles out of my way to go to Bob Baker Subaru in Carlsbad because of the wonderful service I continuously receive.
Arthur M.
2 out of 5
4/1/2021
The only problem was a car wash was supposed to be included with the service but your machine broke. Now I have to wash it myself! Otherwise all good. Tanner was very polite and efficient. Good service.

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