Julian kept me informed and was friendly and professional.
Zach provided excellent customer service.
Zach was great, really helped me to trust that my car was in good hands and clearly explained the expectations behind the rental. He went above and beyond when I forgot my house keys in the rental, calling me before I even left the lot.
As always everyone at Bob Baker Subaru couldn’t be nicer. A special shout out to JP. Thank you, you treated me and my wife with respect and kindness. I felt like family. This is why I drive 42 miles one way and pass two other Subaru dealers to have you change my vehicles oil.
My service was a recall and repair of the windshield. After two hours, the bolts were ok, no need to tighten. The windshield was not the type of cracks that they could repair. And they were unwilling to replace it, after paying $900 for the platinum plus insurance your salesman sold me. I won’t be back to your service department.
Tanner went above and beyond in taking care of the customers
Thanks
Eric was very kind and helpful.
Thank you for the great work!
Julian is very knowledgeable about Subaru and very willing to make the repairs necessary easier on the customer. He’s our man!!
Bob Baker Subaru is my go-to dealership/service center in the San Diego area. I bought my car there and drive 32 miles each way from SD for any service needs. JP simplifies service scheduling for me and takes care of any issues I might have. He’s a pleasure to work with and is very knowledgeable and professional-and he’s got a great sense of humor! Thank you for taking such good care of me and my Subaru!
JP makes coming in for service easy & gets the job done. Things are getting smoother with VW gone.
JP did an excellent job.Great service thank you
Car took six days for a recall and oil change. I think Zack was out of the office but no one else took my file. There were a couple of things I would have replaced but was never contacted. Very disappointed with service
Very nice and accommodating.
Tanner was helpful and attentive. He answered all my questions.
Tanner is the best! Knowledgeable and professional. Thanks for a job superbly done!
Erik was friendly, efficient, and informative.
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