Professional and courteous
Julian was professional, pleasant and helpful is assisting me today. High rating given to this advisor.
Tanner was very attentive and knowledgeable. Would trust his service time and again!
Zach provided excellent service and I'm extremely satisfied for a job well done!
Thank you, Julian, for being cordial, professional, reliable and very approachable!
Justin, the service technician, was very attentive to my needs
Thank you JP! You made my service experience easy, efficient and informative. Everyone involved, from the porters to the service manager and the receptionist were pleasant and professional. Bob Baker Subaru service team - Thank you!
Always courteous and professiona! Tanner always goes above and beyond to make sure we are completely satisfied with his service.
I was completely ignored by several technicians when I arrived. I had been waiting for approximately 10 minutes before Erik approached me.
I politely explained my frustration with him not just for today’s experience but all my previous visits to Bob Baker Subaru.
Erik was apologetic and made no excuses. Loved that!
He immediately checked me in and communicated with me throughout the day.
Professional, friendly, and honest service every time I visit. Job well done. Thank you
Everyone we had contact with were friendly and informative.
It was a pleasure to be helped by J P !
He was fast, professional and courteous.
Thank you for the service !
Zach was fantastic, over and beyond what was expected. Great experience!
JP is a wonderful employee and I feel confident he knows Subarus. My car has a battery problem....it goes dead! A new one was installed two months ago. Yesterday, dead again. I am caretaker for a husband with major health problems and MUST use a car daily. This problem has happened way too much for a 2019. I am devastated. This is not something that you would see by servicing the car. Its a battery drain defect and I am still making huge payments, which hurts even more! I think BB Subaru is great, but this problem should get a recall fix! Susan C
Zach Is so great To work with!!!
John Phillips is the best service advisor I have ever worked with. He’s a real treasure!
Tanner was thorough, professional, and empathetic. Very impressive.
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