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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5967 reviews 67%
4 star 2145 reviews 24%
3 star 176 reviews 2%
2 star 311 reviews 3%
1 star 305 reviews 3%
Review Us
Michael F.
4 out of 5
12/31/2021
Thank you very much. I appreciated that you took the time to isolate the source of my problem. May you and your family have a happy new year. Mike
Tracey B.
5 out of 5
12/31/2021
Great job!
Norma W.
5 out of 5
12/31/2021
Eric was fantastic.
Kori C.
2 out of 5
12/31/2021
Tanner was good but the service I had prior to him wasn’t
Janice D.
5 out of 5
12/30/2021
Tanner took care of my recall problem with courtesy and efficiently. And thank you for washing my Outback before I picked it up.
Coleen A.
5 out of 5
12/30/2021
Very kind, patient and explained everything.
Ross L.
5 out of 5
12/30/2021
Can’t say enough about Tanner and his customer service. He is the utmost professional and makes sure the job is done. He will always accommodate and answers all questions.
Frederic L.
5 out of 5
12/30/2021
Keep up the good work ????
Susan S.
4 out of 5
12/30/2021
Very friendly. Committed to assuring quality of work. Went above and beyond to find tire and arrange insurance coverage paid
Brandon C.
5 out of 5
12/29/2021
Erik has great customer service! And meet every request I needed to get done today, couldn’t have asked for a better time and person to help me today! Thankyou to his team and him!
Chile R.
5 out of 5
12/28/2021
Good people and service - fine experience.
Guadalupe A.
5 out of 5
12/25/2021
Julian was an excellent service advisor.
Richard M.
5 out of 5
12/25/2021
Tanner Knapp was my service advisor and he went above and beyond for me.
Kevin O.
5 out of 5
12/24/2021
Service was great! Erik Lopez was friendly, happy to help and a pleasure to work with. We love the service department at Carlsbad Subaru.
Vincent S.
5 out of 5
12/24/2021
Thanks for all the help getting on the road in time for our trip.
Charles T.
5 out of 5
12/24/2021
Great experience. Tanner is awesome and great help!
Julio A.
5 out of 5
12/24/2021
Excelent service by Eric. Prompt express service
Dominic Z.
5 out of 5
12/24/2021
Julian was the upmost professional, super efficient and great comms. I continue to bring in my Subaru because you guys have a top team...nice to see that doesn't change. Thanks Julian, great service
Dileep Kumar.
5 out of 5
12/24/2021
Tanner Knapp is the best advisor. He is very honest.
Dona D.
5 out of 5
12/23/2021
Excellent customer service. My service rep alerted me to the problem and it was mire thsn competently handled. Many thanks! Doña Dirlam

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