William was very professional and very helpful. Very happy with service provided
Very pleasant, excellent communicator.
Excellent professional service
He is a fantastic technician and goes above an dbeyond to take care of things.
No customer retrieval service after 4:00 pm? NOT ACCEPTABLE!
Zack was the most helpful service staff I have ever worked with.
Everything went perfectly! I was treated so well & I’m totally satisfied
with the recall done on my Passat.
Brent was professional and The service was quick and easy and my car was ready when I got there.
Chad was very friendly, helpful, and professional. Great service.
Was immediately greeted with how can we help you and Will took great care with my car, Clementine. Staff did a great job replacing a factory defective piece on car.
Best Service Advisor I've ever come into contact with. Friendly, efficient, and caring guy. A really hardworking employee.
Julian was excellent. Told me what was needed and got car back sooner than estimated
You guys do such a wonderful job! Thank you so much for all your help and kindness.
I had a great experience at Bob Baker, as usual. Zach was amazing and understanding. He took his time and walked me through everything going on during a stressful time. I’m incredibly thankful for his patience and professionalism. He certainly deserves recognition and a raise.
My car was not ready on time. Also they left
All there oil fingerprints on the side panel. And
The mechanics were charging their phone in my car. My service experience was very poor.
Zachary was honest and up front about the costs for my service and battery replacement. He was kind and courteous when I dropped off and picked up my car as well as both times he called me to update me about progress.
I didn't have an appointment but they fit me in and fixed my car same day. That's awesome service
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