Zach was great as always, made everything so easy for me. Always go to him for any of the needs for my vehicle. Always friendly and professional, you can tell he really enjoys talking about cars. Can’t reccomend him enough!
Zachary was great! Explained everything that would be happening; was accurate with his time estimates; and thoroughly explained the results of my service. Good service is one of the most important things to me when purchasing a vehicle. Zachary at Bob Baker Subaru certainly delivered today.
Good communication, efficient work. Smooth process. Thanks guys
Will was great. Glad I got him as my service rep. Thanks.
Polite. Helpful. Knowledgeable.
40K service and recall emission heater fix were done faster than expected. Thanks!
I knew Brent from Capistrano VW and was very glad to see him at Bob Baker VW. He is very customer service oriented.
I appreciate keeping me informed by text messages and the complimentary car wash.
Will got me right in without an appointment. He was excellent
Brent was an excellent advisor. Did his job perfectly. No issues.
William Carrasco provided excellent service. Very professional and communicative.
Joseph was very responsive to my requests and answered my texts regularly. I like the texting process and appreciate your great employee Joseph.
Very professional and provided accurate information and updates.
Service department was able to accommodate me as a walk in for a battery check. It was a tight schedule for them but they did their tests and replaced my battery just in time. Very happy. I love my Subaru bc of my sales guy and service is always excellent. Will return for another lease soon
JP did a nice job. He stayed later after quitting time and didn’t leave until my car was finished
Nothing to do with the service advisor, but I am left with a vehicle with less than 10,000 miles since new without air conditioning during the hottest time of the Summer. I am advised that it will take one to two weeks to obtain a replacement AC condenser which seems not right since one can be obtained from local sources(not Subaru). Not satisfactory in my view.
Very helpful and friendly, car ready ahead of schedule
Zach was terrific - clear, helpful, timely, professional. ThNks for taking such good care of us.
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