Again, really great. 2yr/20k mile service deferred to now, recall repairs completed, convenience of a loaner car surprise, JP and all were kind, helpful, and efficient. Thanks so much.
Friendly Dealership that makes me feel at home and Joseph Phillips is an excellent service advisor.
Awesome service. Fast and reliable
Super satisfied. Recall work done much quicker than estimated which was great since I had to wait. Excellent customer service
On time, done when they said.
Subaru was quick and effective at taking care of my vehicles needs
My service manager JP is a total superhero! I had no idea what to do with my flat tire, wasn’t sure what I had signed up for when I bought the car. He called me back within seconds and guided me through the process. he also got me in as a priority repair. He always goes above and beyond and I appreciate him so much!!! He is a diamond in the rough with his exceptional level of service.
Our service rep, Tanner was great. My disappointments were not his responsibility or something within his control. I was disappointed that I did not get a full tire rotation and that the service of my vehicle took from 11:15am to 2:58pm when I was advised it would be an approximate 2 hour wait, and we had to seek out updates despite leaving a contact number. None of this was Tanner’s fault, but definitely something the management at Bob Baker service Dept. should look at. Grace given due to Covid-19 and shortage of help everywhere. Still disappointed, however.
Julian was full of energy, care, and patience early in the morning. I very much appreciated his service, especially that he decided both what services I needed AND didn’t need. He’s great.
Julien came out to meet me. Aware that I had made appt for recall issue. He know I was past my oil change so we added that in. I was told when makingvappt that it could be up to 3.5-4 hr wait time. He agreed it could take that long... but it was done in 3!! Yay!!! Waiting area was great. All went well!
Wonderful service. Could not have asked for more. Thank you so much. I think my service rep was called Eric he was wonderful person and a bowl on top of things could not of asked for more.
Zach was professional and very nice
Tanner was really nice and helpful.
JP is always a true honest professional who exhausts exceptional customer service.
Zach was awesome snd the whole team was helpful!
Zach is great- super knowledgeable and friendly. Appreciate the service
Always like dealing with Zach. He’s very personable and efficient. Also I was comfortable in your very clean lobby.
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