Carlos provided excellent customer service. He was able to retain all of my requests and I did not have to repeat anything. When the car was delivered to me, it was 100% complete, everything we had discussed in one short conversation was checked off the list. That’s rare these days. Kudos to Carlos!
Thank you for everything thing see you guys next service or anything
Carlos went above and beyond in service. Very helpful.
Great communication, very personable and explained everything to me
Carlos was great to work with
100% satisfied everytime I leave my GTI with Bobby and vw Carlsbad.
He’s always on top of everything as well as keeping me in the loop about my vehicles status. Thanks for going above and beyond and keeping my vehicle running at the best it can be!
- Richard Hernandez
Great service! Thanks sokuch!
Carlos is the best!!! He always goes out of his way to help our family while getting services. He’s so friendly and always has a big smile on his face. Carlos is our VW family!! Thanks for everything!
Tanner was great and very helpful!
Tanner explained everything involved with my service and kept me up to date on scheduling and special service checks I asked for. He also arranged for a shuttle ride for me. He was very efficient and accommodating of my service needs.
Bobby was amazing! Friendly and knowledgeable!!
Did everything he said he would on the car.. besides his wonderful,
Kind personality..
thank you for great service like he gives your clients.
Kay G
Zachary is great! He is very nice and is always very helpful. He made me feel like a valued customer.
Carlos was extremely kind to take my vehicle last Saturday even though I arrived after closing. He assured my car would be looked at first thing Monday morning and I heard from them as soon as they started work. Car was fixed by the end of the day. Best Volkswagen service I’ve ever had.
Zac was friendly, professional, efficient and knowledgeable.
I would gladly seek him out with any concerns about my Subaru.
Everything was completed as expected. Good communication. The deluxe was looks great.
Thank you
We have had multiple experiences with Zach as our service advisor. He is very knowledgeable and personable. You have hired a good man. Hang on to him!
Carlos is very prompt and courteous. I will arrange my future service appointments with him.
Wentvperfectly, thank you.
Bobby kept me informed throughout my service and made sure I was completely satisfied with my car service. He was able to give me accurate prices and address all my needs.
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