Everything was handled perfectly by Tanner and the team
Thank you
Zack was fantastic. He was professional and personable. I look forward to working with him again the next time I need service on my vehicle.
We’ve been having our car serviced at BB for more than 3 years, always been more than satisfied, it’s why we keep coming back. This time, BB had our car for 11 days, was told it was ready for 3 days before it actually was and were never given a clear explanation as to what really was wrong and fixed. In the end it cost us $1800 for what, I’m not clear. BB and the mechanic didn’t really seem to know what the deal was. It appears to be running fine, but this visit was expensive and far less than satisfying. Makes me question whether or not we’ll continue servicing at BB.
I dealt with Tanner twice in the last month. He is very good at customer service. He would communicate with me promptly when my car is ready.
Thanks for the hassle free experience!
He was so charming and helpful! Every step of the way, facing unexpected challenges with the car frame and parts, he arranged for a ride home and a loaner car when things took longer than expected. I had absolute confidence that all was just fine. I’m grateful for his upstanding service and commitment to excellence! Thank you!
Zach was wonderful helping me deal with an unexpected service need.
The service was very professional and everyone was friendly and welcoming! Tanner took amazing care of the car and everything looks to be working just fine thank you again Tanner
Zachary is a friendly and honest tech. While I'm getting needed work done elsewhere, I will still be back for oil changes and preventative maintenance because of his superior customer service.
Carlos was amazing...great customer service!
So nice to meet Norman and Chad! They are both genuine, good guys. They also fixed the recall issue on my car and got me out the door quickly. Greatly appreciated!
William was excellent in every way, the best automotive experience I have ever had
My service advisor was great
Will has been my Service representative for a while and has always been great and responsive to my service needs. Good job Will!
Jesse
Chad is great and really works hard to please all customers!
Carlos was very personable and friendly. He took care of all the things need to be done on my VW Passat. He told me that he was on that post only 3 months. I am impressed by his competency. A job well done.
Zach was very nice and helpful, recommending a oil change included in my purchase price. Will keep coming back and revisit when it’s time for a new vehicle.
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