Bobby provided wonderful customer service and was able to accommodate us even though we didn’t have an appointment and fix our issue quickly. He really went above and beyond!!
Much less time than expected. Thanks
Carlos was great, very professional and attentive to the customer’s needs.
Also, kudos to Wayne, the shuttle driver: he is always on time, and greets you with a smile, You guys rock!
Thanks Tanner, honestly I didn’t get to express enough gratitude I had for this service advisor, but I am greatly appreaciative for his efforts in my car and overall had a super awesome experience with my last visit. Thank you for the hard work!
So far so good. Thanks for taking care of us so quickly!
Will was great. We enjoyed one another and your “team” took care ofthe needed service. Many thanks. Rob
Very professional and prompt service.
Had a eleven click oil change appt this morning. I waited a good amount and suddenly went to investigate and saw my car just seating in back and went to Carlos to inquire why my car is not coming around, he told me he has other customers and since I didn’t have an appt., which I did I sssume he thought I didn’t have any priority, but I did have an appt. as I had to rush off for a dr. Appt. I didn’t know what to think of it. Oh, and then he said yes u did have an apt. Not to much of a big deal, but had me wondering, if I didn’t inquire, would I still b searing there.
Julian was super. He was knowledgeable and professionable and clearly was focused upon my needs.
Alex Verduci
Chad is very personable.
Good customer service representative! Hope he can help us at our next service too!
Answered all my questions.
Ralph
I was there 2 hours for an oil change
Mr Lenfesty is a consummate customer service representative for BB Subaru.
He knows his stuff and is always service oriented. A real credit to your organization.
Helpful from start to finish. Assisted me with early check in so I could get to work on time, kept me informed during the day, and advised me of the solution to my problems. He provided outstanding service that I have enjoyed at your dealership and makes me want to return.
Tanner is a great service rep. Patient with all of my questions.
Tanner is proffessional and very knowledgeable, gave me a possible explanation to my car problem. He gave me updates on my car the whole time. I’m very satisfied. Thank you Tanner!
Great job. I really appreciate the loaner car.
Carlos was very prompt and helpful
Our cars key was misplaced while being serviced. Zachary and the older gentleman in charge was very kind and professional though! The older gentleman showed great customer service with the cards he was given. The keys being lost and the inconvenience of having to come back tomorrow to figure out the key situation is my only contention. I know it wasn’t Zachary or the other gentleman mentioned above. They were awesome. 5/5 service on their part.
Yes. He provided good service.
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