Tanner was very helpful and went the extra mile to be sure I was happy with my service. Thank you!
After making an appointment online for a recall issue I was told that I should have not made the appointment online since the parts might not be available. The option should be remove from the site if that’s the case. After checking in the vehicle I was told that a courtesy car wash was available and opted for it. The parts were available and the service performed, all good there. When picking up the vehicle, the car was not wash. I understand is a courtesy service and I wasn’t even expecting to get the car wash. But is a service that should not be offer if is not going to be performed.
William C was super helpful and the staff were welcoming from the minute I arrived.
I look forward in continuing to service my vehicle at Bob Baker VW.
Tanner was excellent! No surprises in the bill and my car looks, smells and runs amazingly well!
Thanks again
Brenda F
Zack did a great job and was very professional.
He explained everything and got my car back to me in a timely manner.
Thank you,
Norman walsh
Julien was very professional and very nice to talk with. He had made good on his commitment to have the service completed early per my request.
Julien deserves a pat on the back and a raise????
This is my 2nd Subaru I have purchased from Bob Baker Subaru.
They are great!
Thx Bob Baker!
Great service! Would recommend to 10/10 friends.
You Rock!!
Thank You so much!!
Blessings, "G"
Bobby Reynolds is amazing! Not only knowledgeable but makes one feel like part of the BB family. I look forward to working with him.
Bobby was so nice and helpful. He patiently explained all the work my car needed to me in a way I understood. He truly provides outstanding customer service. I will ask for him every time I come in!
Zachary was very courteous and a complete professional. He answered all my questions very patiently.
Appreciate the service provided.
Julian is always efficient, professional, patient and kind.
Nice people excellent service
Great communication of information!
JP is absolutely the fibest customer service person Ive ever worked with. He went way above and beyond, out of his way to keep me informed and solve my problem. He made absokutely sure I was well cared for at every turn. He explained everything thoroughly. It is so rare to fibs such thoughtful, knowledgeable people these days. Thank you. My experience was awesome and my loyalty solid.
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