Fantastic service! I also sent an email earlier today to the dealership on what a great job you guys have done in "upgrading" the overall service experience... way to go!!
I had previously taken my business to frank subaru as that is where I bought my car due to your restrictions as you would not let me put down a deposit. So today in for a 11,000 mile check. Had not great friendly service. I was told service parts and sales were all separate and people in service did not care about the rest of your organization. Even though you think there is a separation of all your parts of your business the public sees you as one I had really bad service. I may only be one but frank subaru has developed a great plan to reward customers with point for service,
Darius, thank you for taking good care of me and my Ascent.
Eric C
Will is awesome! He went out of his way to take care of our vehicle and he always communicates clearly and makes us feel like his only customer. We think he’s the best Service Coordinator we’ve ever dealt with. We’ve owned lots of cars and worked with folks from lots of dealerships and repair shops. Will Carrasco is the reason we come to Bob Baker with our VW. He is also a big reason we would consider buying our next car from Bob Baker and we have recommended family and friends to Bob Baker for the same reason.
Couldn’t be any better, terrific!
Thank you for helping me! Your a legend! ????????
Very good service Thank you
Zachary is an asset to your service team. He is a professional who offered me a Courtesy ride to the local mall while my car was bing serviced. He called me just before it was completed to let me know Sergio would be at the mall soon to pick me up. Excellent service!
My service rep (sorry, don't have his name) was very polite, friendly and professional -- that goes a LONG WAY with me! I'm always pleased with the friendly staff and quality of service actually making it a pleasure to have my car serviced at Bob Baker. And it's great that my dog is welcome there, too. Thank you!
Julian was extremely friendly and pleasant. This was my first scheduled maintenance on my new car and the process was smooth and efficient.
JP gave great customer service
Very helpful and takes initiative
Zachary is very friendly, trustworthy and great at explaining processes and shows great pride in his work. Excellent customer service.
Fast friendly service was out in only 35 minutes
Tanner was great, staying in touch and quickly getting my vehicle back to me. He even had it washed!! - thank you.
Zac did a great Job making sure my outback was service with everything it needed.
I feel confident in my Outback.
Art Perez
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