Everyone was nice said hello to me from valets, technicians and service. Bobby was great got me in and out quickly and updated me as soon as service was done
Great service and thorough.
Excellent service and very knowledgeable.
Will is very professional and completely explained the issue with my vehicle, He also kept me completely informed as to the progress of the repairs.
Always the best exclamation you’re better than all the rest! Job well done
Bobby was AWESOME! Helpful, thorough, communicative. Exactly what I want and need with car servicing. #1!!
Excellent service as usual, thanks.
Zach ‘ s sense for customer service was excellent.
Very satisfied, very professional. Kept me updated on the progress of my vehicle
Very excellent service! Fixed things that I didn’t even know that was wrong with my car. Such great personal! I will be coming back!! 100%
Very professional and courteous.
When I purchased the vehicle, the salesman notified me that there was only one key and he would track down or purchase a spare. The salesman failed to live up to his word, which is a binding contract in the state of California. JP was able to file a claim with my purchases Allstate Complete Care. Are all salesmen as dishonest and shady as the one who sold me my vehicle? JP's kindness, genuine concern for customer satisfaction and quality customer service is the only reason I have not pursued further resolution regarding failed promises by the Bob Baker sales staff. I would not recommend any of my friends, family or co-workers purchase a vehicle from Bob Baker. However, I would still consider returning for service only.
A very tough job to figure out what was wrong with my vehicle, but Bobby and the Baker VW team did it and were very thorough in communicating with me throughout the process.
Bobby is hands down an amazing asset to have in the company. Very reliable and easy to communicate and work with. Thank you!
Great service. Awesome communication from the advisor.
Tanner provides excellent customer service!
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