Excellent service provided by Zack
It all worked out just fine.
I love my Subaru Impressa!
JP was efficient and courteous from the start to the finish including calling to let me know it was finished
Will was great. He explained everything very clearly.
Friendly, personable service.
Have great advice and understood my situation. Courteous and super chill guy
Zach was awesome and made sure I understood exactly what was needed for my car-he took the time to show me where they fixed the issue and why it was causing problems with my vehicle. 15/10 would bring my subaru to Zach again. Thankyou!
Joseph was great. Kept me informed and got,the service and recalls completed in a timely manner. Thanks
Service was quick and everyone was friendly and helpful.
Julian is awesome and always is willing to assist me. You have a very valuable employee
My experience was honestly, so good, that I found myself actually hoping to have a reason for working with you again soon. I usually avoid dealerships like the plague and will sooner run over my own foot than give business to a dealership. My experience was superb. Tanner (and Leah) are great, very helpful. Repairs (recall) were extremely timely. 2 other dealerships in town were WEEKS out and in fact never even called me back to schedule as they said they would.
Free loaner car itself is WORTH THE VISITand business to Bob Baker. I can't emphasize what a value that is. The VW you loaned me was fantastic and an incredible way to whet the appetite and make me really miss my old VW and hope to have a reason to get a new(er) car soon.
Be assured, my next dealership experience will ONLY be with Bob Baker, even if it is a bit of a drive from San Diego.
Fast, prompt, polite service, great loaner car. Amazing. Thank you
Joseph truly served us in taking care of our vehicle...he went over and beyond in terms of his professionalism and concerned treatment. I wish others were as thoughtful and efficient as he was.
Bobby is the man. So friendly, professional, and clearly hard working. VW should be happy to have this man aboard, he deserves a raise/bonus this Christmas!
Always a pleasure. Thanks for the VIP service.
JP was super patient with the Farmers Insurance process which ended up being really difficult. He was super communicative and very pleasant to work with.
The people I interact with at Bob Baker are always friendly and professional. And I overall am happy working with you. However, for this past visit, my Subaru Crosstrek had three safety recalls and I was told it would take about five hours to address them. It wound up taking 8 hours. If I had known that, I would have had the shuttle take me home, or at the least, would have brought some lunch. It was a very long day.
As always, JP has delivered a level of service that is akin to a gold standard. He is honest, professional and shows that he truly cares about his clients as well as representing Bob Baker in a tremendous way. Thank you JP!!
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