Kind, courteous, went over paperwork
Zach was a fantastic Service Writer. He had our car done when he promised and asked if we had any questions. My 2019 WRX will be due for service soon and I will be asking for Zach to set it up.
All of the associates were friendly and helpful. Will was very fun to talk to,gave helpful information and had a very positive attitude. You are lucky to have him!
Julian was very informative with the services being done to my vehicle
JP went over & beyond and made sure to take great care of us. We really appreciate it.
Warranty parts needed were not in stock which means a second visit will be required to complete the repair.
He was a great help and had a wonderful attitude. You are lucky to have him
On your team .
Jeannine O
William was a class act… We are new to the area and I look forward to having him as my service advisor in the future. Very personable and took great care of us
Our $1000.00 trailer hitch on our new 2020 Subaru Outback DID NOT even come with the Ball!!
Wth??
Should have either been advised by initial salesperson OR the service people.
The last time we had one installed on the 2016 Subaru Outback it was included...
Seems a bit overpriced
Imho
Plus we weren't included in the Subaru gifting program for our purchase...
Smh
Julian answered all of my questions and addressed my issues in a timely manner.
Genuine Care in his job. Explained everything throughout the visit and phone calls.
Sorry for late reply. Yes, Tanner was great to work with. Friendly, knowledgeable, and willing to answer questions. Took time to show me how to add oil if needed. Have had excellent experience with all Bob Baker staff so far. Thanks!
Zach went above and beyond during my visit! He took the time to explain the issue and ensure that my concerns were addressed, as well as the issue fixed.
He is personable and easy to work with. I appreciated his help.
William was very helpful and communicative about everything regarding my vehicle. I especially appreciated the courtesy shuttle and had a very nice driver. Thank you all!
The service was very prompt and the staff are all very nice. Getting the car washed was also very nice. Thank you! Colton got all the recall items fixed and suggested an oil xhange service as the time was close. He was great! Thanks!
Everything went well. Bobby was great and very polite. The service was very good and efficient. I will definitely service my vehicle at Bob Baker again.
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