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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5967 reviews 67%
4 star 2145 reviews 24%
3 star 176 reviews 2%
2 star 311 reviews 3%
1 star 305 reviews 3%
Review Us
Alda L.
1 out of 5
2/2/2020
After service discovered heater failed -- it quit Saturday afternoon. Had previously noticed intermittent static noise. Reported to service, but didn't find static noise. Want to schedule service. Please call me - Vivian Lewis ****-****-xxxx.
Roger G.
4 out of 5
2/2/2020
Tanner was very knowledgeable and clear talking through the things to be looked at in addition to the 18000 mile service. Good time estimate as well which was appreciated since I was staying in the area during the service.
Paul Q.
4 out of 5
2/2/2020
Zach Lenfesty provided excellent service, low key but thorough.
Linda T.
5 out of 5
2/2/2020
He was great.
Dona D.
5 out of 5
2/2/2020
Tanner was excellent. He was professional and kept me informed from start to finish.
Paul Z.
5 out of 5
2/2/2020
Brenden was great. I've experienced some lousy service before at Bob Baker VW. Thanks Brenden
Linda L.
5 out of 5
2/2/2020
Great customer service!
Craig L.
5 out of 5
2/2/2020
Thank you.
Sarah M.
4 out of 5
2/2/2020
Impressive - probably best service advisor I have ever had. From initial meeting until I paid , just a professional. Thank you
Jean A.
4 out of 5
2/2/2020
Great service, throughly went over what was fixed. I appreciate his professionalism and look forward working with Tanner again with future maintenance.
Carrie W.
5 out of 5
2/1/2020
Friendly and fast
Yvonne L.
5 out of 5
2/1/2020
JP is the best service provider I have ever worked with!!! He delivers satisfaction and care but professional! He is an asset to your company!!
Paul D.
5 out of 5
2/1/2020
Zack always provides the highest quality service!
Heather G.
5 out of 5
2/1/2020
Problem was taken care of efficiently and everyone I interacted with was kind and helpful.
Kim C.
5 out of 5
2/1/2020
Thank you
Brianna B.
5 out of 5
2/1/2020
Julian is super knowledgeable and is honest about your vehicle needs. He answered any of my questions and helped me make the best decisions.
Frank Y.
5 out of 5
2/1/2020
Honestly for my family it is all about being honest, doing what you say you will or can. Tanner excels at this.
Linda B.
5 out of 5
2/1/2020
Very kind and helpful. Answered all my questions and called me when my car was finished.
Richard M.
5 out of 5
2/1/2020
Excellent service
Jeffrey K.
5 out of 5
2/1/2020
Zach was great. He explained everything to me. And made sure to get my car back on time.

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