Mr. Lopez was very thorough and helpful answering my questions.
Tanner is awesome! He is trustworthy and always gives my care the best service.
Julian Perez takes great care of our car ! Your Service Department is terrific.
Thanks!
Erik was great in explaining what was wrong with my vehicle. Thank you also to the mechanic who performed the repairs as my Subaru is running perfectly
Outstanding communication. That's the root of all success. Thanks.
Julien was perfect and polite!
The overall experience was as expected except for when I came back to pick up my car. Upon review of the multipoint inspection, there was a written recommendation regarding my rear wiper and engine air filter that, per the key, "requires immediate attention". However, during the phone call, I wasn't informed about the needed attention of those two items. Had I been called regarding the needed attention, I would've consented to address it now (if possible). Since I wasn't informed about the needed attention, had left & returned to pick up my vehicle, and was checked out by someone else, these items weren't addressed.
Excellent service from Tanner & efficient service on my miles/monthly warranty servicing!
Julian’s always top notch, friendly, helpful & professional. Thank you Julian!
I was so impressed with Erik Lopez in his knowledge of my vehicle and his advice but also his personality was so pleasant, polite and respectful! I would recommend him any time to my friends and family.
I sat in the waiting room while Eric got the rental car I reserved and I listened to the manager in his glass corner office scream at one of the poor workers for 15 minutes. If this manager is going to treat his employees this way I suggest he soundproof his office. Very unfortunate these workers are treated with such disrespect, not to mention the humiliation this poor guy must have felt with a full waiting room listening to this discussion. I will not be returning to this dealership for any services. No one deserves to be treated with such disrespect.
Erik helped get the communication update done for. My Link software. Fine on time!! And beautiful car wash too. Thanks for all.
Very satisfied and treated well!
It was my first oil change and things couldn't have gone any smoother. Tanner took great care of my vehicle and my request. Car was done in a little under 1 hour 30 mins. Thank you
Julian was great. He got my car in and out in an hour. Great service. Love love my Subaru.
Tanner went above and beyond to make sure that our cat was done quickly and even helped us with picking it up after hours. He did a great job and we really appreciate his service.
Erik was a complete professional. He went above and beyond what I expected to take care of me.
Thank you, Erik! I'll be back because of you.
Julian Perez exhibited courteous and professional assistance with my service. I will be returning to Bob Baker Subaru for my future needs if Julian is there to take care of me.
Julian was great. Thank you!
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