Julian was informative, clear, patient and pleasant. He is worthy of respect and I was happy to be working with him.
Awesome service. Erik was very helpful. He helped fix my clock and reset my tire pressure indicator.
Erik was cool. Give the man a raise :)
The service was great. Your shop foreman wrote in my car and diagnose the problem and it was taken care of in the same day. I Collett quality service
Will was extremely helpful and explained everything everything all the details regarding the recall. I am very happy with the service my car received today. Thank you so much!!
The appointment creation website listed Glass Repair as an available option for weekend services. However when I arrived I was told that it was not available on weekends and that I would have to come by on a weekday when the body shop guys are in. This did not hurt my experience, but I think it should be corrected online.
Erik was very friendly and helpful.
Bobby kept me up informed and didn’t try to upsell me too aggressively. I know there are other things it needs and Bobby let me know about those but he didn’t try and push them. I appreciate that.
Erik was very friendly and helpful!
Julian Perez is a service consultant that is taking care of your clients as needed to maintain a great relationship between your customer and Bob Baker Volkswagen.
Excellent service ????
Erik was friendly and professional! My service was complete in a timely manner and he called me as soon as it was finished. Thank you!!
Erik was such a pleasure to work with. He was easy to talk to and super pleasant.
He was most helpful and kept us informed.
Julian kept me informed on the delivery of my new tires and the reasons for the shipment delays due to weather conditions. I was pleased that he did everything he can to improve the situation. He offered me a discount on the service and car wash, etc. to compensate me for the inconvenience, which I appreciated.
It took too long, ALL day , promised by 5pm and then I still had to wait until 5:30.Staff was nice.
Zachary is a pleasure to work with. Very knowledgeable.
Friendly and fast service. Clean and comfortable waiting area.
Please make a change in your records of my phone number ****-****-xxxx. You are sending message to my husbands phone. Please change 3rd request. Mary H
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