I want to thank Norman, the Manager for giving the OK to replace torn Upholstrey. His actions clearly demonstrate that he is customer satisfaction oriented. He makes Subaru look good.
Tanner provided excellent customer service! It was a great experience. Thank you Tanner!
Erik and his homie has taken care of me, great individual, and just a great human.
Julian Perez is an excellent representative of your company. I have recently moved to Carlsbad, so this was my first trip to your dealership. Julian is very knowledgeable and was therefore able to answer all my questions. He is also personable with a pleasing sense of humor. Julian made my first visit a pleasant one, even though it was a surprisingly short one (much appreciated).
Great experience, thanks so much!
Jill
Thank you Julian for getting my headlights fixed on the spot. Appreciate you put safety first
Several reasons made my experience satisfying, first the service depart reps were nothing professional and friendly.
Two, every question I had on my recall and service was anticipated, your group is 100! With me .
Erik Lopez was so friendly and helpful. He was thorough and clearly explained all of the work that needed to be done on my car and set me up with a loaner.
Very happy with Tanner’s expertise and customer service:
Every time I come in for maintenance and repairs the service is above and beyond exceptional and this time was no different.
Julian was courteous, knowledgeable, friendly, and helpful. Much appreciated!
Thanks Eric for your assistance today.
You always seem super busy. So I know to bring a book and mentally prepare for a long wait. It would be great if the service rep could give an idea of the possible time the service would take.
Erik was awesome. He took care of my car so well. He’s awesome.
Pricey, but good service!
Tanner Knapp is always professional, courteous, and gets our vehicles serviced quickly. Bob Baker Subaru is lucky to have Tanner on their team as he gives Bob Baker Subaru’s Service Department a reputation for stellar customer service.
I was well taken care of by friendly staff. My car was serviced and ready to go home in a timely manner. thank you Tanner!
Tanner was very professional and went above and beyond to retrieve my key fob! ????
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