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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5967 reviews 67%
4 star 2145 reviews 24%
3 star 176 reviews 2%
2 star 311 reviews 3%
1 star 305 reviews 3%
Review Us
Harvey S.
5 out of 5
4/17/2020
As always "JP" did a terrific job and kept me in the loop especially appreciated.. Harvey
Kathryn B.
4 out of 5
4/17/2020
He's always professional. I'm a nurse and have to still go to work. I was able to get my oil changed and take care of the 2 recalls on my car. Thanks for keeping me on the road!
Ruth H.
5 out of 5
4/17/2020
He was the best great customer service
Karl M.
4 out of 5
4/17/2020
Pleasantly surprised that service went so smoothly during this corona virus period.
Teresa B.
5 out of 5
4/17/2020
Polite and easy to work with.
Anita F.
5 out of 5
4/17/2020
Yes! He was very kind and helpful.
Robert K.
5 out of 5
4/17/2020
Tanner was very helpful and courteous. Easy to work with. Thanks
Sean O.
4 out of 5
4/17/2020
Julian was excelent. Would be happy to work with him again!
Ashley S.
5 out of 5
4/17/2020
He was very polite, answered all the questions for me, spot on service!
Timothy J.
5 out of 5
4/17/2020
Excellent customer service as always!! Feels like family!
Glenn H.
4 out of 5
4/17/2020
Tanner always has things handled!
Jeanne M.
5 out of 5
4/16/2020
Mr Caruso was AWESOME! He was super helpful, I am always coming back to him, and your office. Entire staff excellent as well (Bobbi), as well. Very happy customer!
Gregory K.
5 out of 5
4/16/2020
He was great!
Bonne B.
4 out of 5
4/16/2020
Julian was nice and clear on what was being serviced and we got a follow up call tell us what the future possible problems could be. Great work Julian!
Orest B.
4 out of 5
4/16/2020
The oil change took much longer to complete than the time quoted, which was an hour and a half. William provided exceptional service, as usual.
Lisa S.
5 out of 5
4/16/2020
I have always had excellent experiences at Bob Baker Subaru. You did another great job
Morggan O.
4 out of 5
4/16/2020
"JP" did a fantastic job. Getting me back on the road, providing solutions but NOT 'overselling' me or attempting to get me to do everything under the sun and to spend a fortune. The typical dealership experience (what we are currently experiencing at this moment with our Chevy) is that they try to sell you every possible service and part and to spend a small fortune. JP was solution oriented and decidedly more interested in earning return business from us rather than the immediate price gouging. Well done, JP. Thank you Bob Baker Auto Group.
Steven S.
5 out of 5
4/16/2020
Very profesional service rep under these odd times.
Stephen K.
5 out of 5
4/16/2020
Friendly and efficient!
Reed R.
5 out of 5
4/16/2020
Great service

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