Zach is an amazing young man, so helpful, polite and caring. He is right up there with the type of customer service I've come to expect. You should be very proud of him
Every experience I've had with Julian has been top notch. He has always gone above and beyond to provide exceptional service. Julian
makes me feel like a valued client and is truly an asset to Bob Baker.
Bobby was super friendly & professional. He went above my expectations, my car was ready way before I anticipated. Bibby was great!
Completed quickly with nice cx service
cant wait for the outback limited with the turbo! i need more info. car is being delivered end of july
Very pleased with the service Zachary provided he did so professionally with compassion and even a bit of humor which was greatly appreciated. He also seemed knowledgeable and helpful offering other services and inquiring if I had any questions he could answer for me. A very pleasant experience.
I went there to get an estimate on my car. I got an estimate for what the parts cost part of it hand written. I had to wait 3 hours and the. I did not get what I went there for. The communication was terrible.
I know it's a very bad time of our lives.
The service was oI do understand but, the assoc. should like customers know how things a are going when your car is in service. Hope thing will get better in the future.
Wait time was too long. Even tho I had an appointment, it took 3 hours for an oil change!!
Will was very kind and attentive throughout the repair process. He made sure to update me on part availability and an estimate on when the repair would be finished. I was provided a rental to use, they washed my car, and put some fuel in my tank for no additional cost. I'll definitely be bringing my Volkswagen back in the future if I need any additional repairs!
Zach was on top of things on such a hectic day at Bob Baker
He communicated with me to assure me that my Ascent was getting taken care of
Thanks for the outstanding service and stay safe
Zach was awesome. So helpful and easy to work with. I appreciate all the extra effort!!
Tanner was great. Thank you.
Zach is the reason I will always buy a suburu. Fantastic customer service
William was great! But, I couldn't believe how few people you have working for VW and how long it took to drop off my car.
Then I came to pick it up and went to the Cashier like I do at Hoehn MBz and no one was behind the counter ! There were 3 groups of us waiting and finally a woman came by who does the cleaning and she went and got someone....?
Promptness is not your strength.
And, it took 2 days to do an oil change and one Recall :/
Zach took great care of my car and me, as usual.
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