I arrived to my appointment at 10:15. I waited for 4 hours before I saw them pull my car into the garage for service. That makes it 2:15 before they even began service. They told me it was “almost finished” when they had just pulled it in and that it would take another hour or more before it would be ready. Because of prior commitments, since I did not foresee two brake pad replacements taking 5+ hours, I had to uber home ($45) and back the next day. The service employee offered me $30 off the price to “make up” for the inconvenience. Didn’t even cover the cost of my ubers, not to mention my lost time. Very frustrating.
Sure thing. Thank you for everything. ????
Wiper fluid leaks. Response was poor design, use duct tape.
Competent, helpful, friendly
Tanner is great customer service is fantastic
Will always takes care of me and is very thorough in his work. Great job!
Bobby was extremely professional.
Great job! Thanks!!!
Julian Perez was very kind & helpful. He instructed me on how to set my clock. Very mannerly from beginning to end. Thank you Julian
Erik was awesome! Great customer service!
Erik & the mechanics did a great job
Erik is always a pro and you couldn’t have anyone better representing Subaru. Courteous,Professional and efficient.
Tanner is great. Service was great and fast too.
He was really nice and explain everything well, I’m glad he take care of me. Thank you Erik Lopez
Zach went above and beyond to make sure our service appointment went smoothly and he totally saved my bacon when he found the backpack I forgot in the loaner car. Incredible service and I will definitely be back.
Julian Perez provides top-notch customer service! I enjoy working with him :)
Erik was completely professional and provided excellent service.
Good job Erik. Thanks for taking care of me.
Great service! Thank you.
JP was SO helpful! He kept me appraised the whole time, made the whole experience easy. I will definitely be coming back
William was very nice and reliable. Great hard worker
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