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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7380 reviews 69%
4 star 2231 reviews 21%
3 star 236 reviews 2%
2 star 422 reviews 4%
1 star 445 reviews 4%
Review Us
Michael H.
5 out of 5
11/30/2024
Always excellent service from Quick Lane!!
David D.
4 out of 5
11/30/2024
Very good communication about what was needed and any problems. All problems were provided with solutions. Very happy .
Antonio M.
4 out of 5
11/30/2024
I hope for further communication between Javier and I the next time I need service done to my truck or any other vehicle.
Ryan W.
5 out of 5
11/30/2024
Dawson has been great. He does a great job of communicating and is always professional.
Pamela P.
2 out of 5
11/28/2024
I was not satisfied because I had told the mechanic that my car took off twice by itself and I had to step on the break before I hit someone and they didn’t even write that down as a problem. And also, I told him that the blower of my air conditioner doesn’t go on right away and it doesn’t get cold and the guy said that wasn’t written down, so let me know thanks
Erika L.
2 out of 5
11/28/2024
After waiting for an hour with appointments scheduled ahead of time my vehicle was not serviced at all. Left.
Alex D.
5 out of 5
11/28/2024
Fantastic!!!!! I had an outstanding and 10 out of 10 experience from Stewart and all staff at raceway ford. I have been to a few other ford dealers and I can wholeheartedly say that this is by far the best experience I’ve ever had. You have earned a lifelong customer. Thank you, Alex D
Fransico J.
2 out of 5
11/28/2024
I had the worst experience, I had to make to complaints to corporate. They told me they were going to reach out if I had further questions and I do. Never going back!
Lynnette K.
5 out of 5
11/27/2024
I was treated w compassion and respect
Irene O.
4 out of 5
11/27/2024
Was courteous vehicle ready was ready when he said it would be.
Reno B.
5 out of 5
11/27/2024
Javier is welcoming, explained the service, asked & answered questions. He gives the service we need.
Sandee R.
5 out of 5
11/27/2024
All were very friendly.
Omar E.
4 out of 5
11/27/2024
Edwin was helpful. Got my truck back with less battery due to testing but would have been nice to be charge over night since it did have to stay for service re call. Truck was also received back unwashed.
Jessica G.
4 out of 5
11/27/2024
Stuart was extremely communicative while our car was at raceway Ford. I was very concerned about the safety of the car and my daughter driving it. He was able to make sure that the car was functional and safe. I appreciated his professionalism and reassurance.
Angela S.
5 out of 5
11/27/2024
Service was very helpful and friendly , my car was well taken care of.
Ron K.
5 out of 5
11/27/2024
Great job
Manuel V.
4 out of 5
11/27/2024
They fix the problem with my windshield wipers motor they did a great job
Richard S.
5 out of 5
11/26/2024
Always!
Oscar O.
5 out of 5
11/26/2024
Very satisfied with the service provided to my vehicle.
Christina G.
5 out of 5
11/26/2024
Fantastic service and understood the circumstances overall satisfied with the results ????not bad !

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