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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7340 reviews 69%
4 star 2219 reviews 21%
3 star 236 reviews 2%
2 star 420 reviews 4%
1 star 442 reviews 4%
Review Us
Francisco M.
5 out of 5
4/5/2026
Good service at Quick Line Raceway Ford. Friendly customer service.
Mary C.
5 out of 5
4/4/2026
Thomas and Javier are frikin awesome! Awesome customer service Skills!There the only reason we come back!!
Jennifer L.
5 out of 5
4/4/2026
Excellent service as always
Tina G.
5 out of 5
4/4/2026
The service employees are always so kind and helpful.I love taking my car to them!
Sandra L.
5 out of 5
4/4/2026
Always friendly service from Thomas
Mike P.
5 out of 5
4/3/2026
Thomas did a great job. Guys like him are hard to find, take care of him.
Jeff N.
5 out of 5
4/3/2026
Best Experience ever. Mike McFarland should be a owner someday for sure. Thank you
Lorette J.
5 out of 5
4/1/2026
Very helpful and accommodating!!
Jose F.
5 out of 5
4/1/2026
I like your team work and services
Vincent V.
2 out of 5
4/1/2026
After a miscommunication with the service writer, completely disregarded what the vehicle came in initially for,had to wait another day but thankfully the service director chris vogt and owner Gary intervened i can't thank u guys enough for the excellent service provided..
Elaine W.
5 out of 5
4/1/2026
Excellent customer service. Friendly professional and caring.
Tim R.
1 out of 5
4/1/2026
Had to take the truck back the next morning because it was leaking from the drain plug. Mechanic got grease all over the driver seat. Wait time was much too long. All issues have already been addressed by Mike, the mod with quick lane. No need to contact me.
Justin N.
1 out of 5
4/1/2026
I called multiple times from 9 to 1 this past Monday to try and get a hold of him to check on the status of my car. I had to talk to a different agent and even when they said he was at his desk and transferred me over to his line he still never answered. He also gave me a different price before I came to get my car. $40 dollars was tacked onto I can understand a quoted price being different. But the price suddenly changing from when they told me my car is done to when I arrived seemed weird. Also he wasn't there when I came to pick up my car. I worked at a car dealership before, Acura 101 West. I understand it can be busy and hectic, but 0 communication and a price change is a terrible experience. Ask yourself or ask him if he would want that experience would when you're without your car. Treat others especially your customers how you would want to be treated
Oscar C.
5 out of 5
3/31/2026
Perfect.
Craig W.
5 out of 5
3/31/2026
Great service experience. Keep up the great work.
Daniel L.
5 out of 5
3/31/2026
Kris was great. Service was great! 5stars!
Kirk G.
5 out of 5
3/30/2026
Great service
Rosana L.
5 out of 5
3/29/2026
Mike and most especially Thomas is the best in town. They are very professional and caring on my needs. They are pure asset to the company.
Jorge M.
5 out of 5
3/29/2026
Javier is always so helpful that is why I always keep service to my vehicle there!
Jack M.
1 out of 5
3/27/2026
I paid for an oil change, tire rotation, and inspection on march 26, 2026. I also bought 13 lugnuts as was recommended by the dealership. When I got home from the dealership I discovered that my front right wheel only had 2 lugnuts attached, and every lugnut that was still on the vehicle was so lose that I could fully remove them with two fingers. I am extremely disappointed, as this could have killed me and other people while I was driving with lugnuts that were not even torqued.

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