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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7371 reviews 69%
4 star 2230 reviews 21%
3 star 236 reviews 2%
2 star 421 reviews 4%
1 star 444 reviews 4%
Review Us
Juan G.
5 out of 5
3/7/2025
Excellent service
James W.
5 out of 5
3/6/2025
Service done in a professional manner Thomas kept us posted on the progress of our service. Also the courtesy car service was exemplary. Overall we were very satisfied.
Mary M.
5 out of 5
3/6/2025
Mark is the best!!
Christopher B.
5 out of 5
3/6/2025
Javier is an awesome dude. Always friendly and clear with his communication. Promote that dude or give him a raise.
Glenda Z.
2 out of 5
3/5/2025
Edwin was great but was dissatisfied that recalled parts were not on hand. Was told that no estimated delivery date for the ordered parts. Keeping customers guessing or having a possible long wait for parts doesn’t sit well.
Joey G.
2 out of 5
3/4/2025
They were not able to complete the job in one day. Also I was not given a review of the works inspection in writing. The car was not washed as requested. I paid the $230 diagnosis for the radio not working and they were not able to fix it without replacing the APIM and I was quoted $1400 for that which was way too much. So I ended up paying over $300 for an oil change. Not a good value for keeping car for 2 days.
Janice P.
4 out of 5
3/3/2025
Overall Satisfaction
Epifanio C.
5 out of 5
3/3/2025
Very convenient. Thank you.
Bob K.
5 out of 5
3/2/2025
Always quick and easy. Will be back again
Kenneth H.
5 out of 5
3/2/2025
Thank you, Thomas for your service????????????
Prisciliano J.
5 out of 5
3/2/2025
Excellent attention
Annette B.
5 out of 5
3/2/2025
Thomas was very professional and always very helpful in assisting me . I have always had great service .
James B.
5 out of 5
3/1/2025
Thank you
Rebekah C.
4 out of 5
3/1/2025
This is my second time bringing my car to get serviced here. I won’t go anywhere else. Everyone is so nice and helpful. Nowadays it’s hard to find top-notch service, but you definitely will find it here at Raceway Ford. Carlos was personable, informative and went above and beyond without me even having to ask. I wish I would’ve got the gentlemen’s name that helps when you pull into the service line, even he was super helpful. Thank you Raceway Ford for making my trip there another positive experience.
Brenda L.
4 out of 5
3/1/2025
Only thing I was expecting but didn’t receive was a complementary car wash but ultimately that doesn’t have any negative effect on my service experience
Gabriel D.
5 out of 5
3/1/2025
The entire team always does a great job when I go get a service for my truck.
Sabrina D.
5 out of 5
3/1/2025
Everyone I worked with was wonderful and stayed in constant contact while completing the work.
Kelley B.
5 out of 5
3/1/2025
Very efficient!
Craig A.
4 out of 5
3/1/2025
Fixed my Leaking timing cover/ got my warranty approved, kept me up to speed all throughout the day/ had a real pleasant demeanor. Great service.
Maria B.
5 out of 5
3/1/2025
Very good service

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