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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7371 reviews 69%
4 star 2230 reviews 21%
3 star 236 reviews 2%
2 star 420 reviews 4%
1 star 444 reviews 4%
Review Us
Andres M.
5 out of 5
4/30/2025
The process was straightforward, fluid, and convenient. Stuart was communicative and supported through the process.
Daniel P.
5 out of 5
4/30/2025
Mr Fernandez was courteous and helpful with the service of our truck
Kevin G.
5 out of 5
4/30/2025
Very friendly staff. Quick service and very welcoming offering water.
Raul A.
5 out of 5
4/30/2025
Very well
Richard M.
1 out of 5
4/30/2025
Power steering pump was replaced but later it was determined that the reservoir was the one leaking and now the have to order that and now it may be another 4 weeks for that to come in.
Patricia B.
5 out of 5
4/30/2025
Professional fast and easy process from beginning to end
Kashefipour (.
5 out of 5
4/29/2025
Keep up the good work.
Noe M.
5 out of 5
4/29/2025
Thank you his the best !!!
Jorge C.
5 out of 5
4/27/2025
It is a pleasure to work with Javier, he is very knowledgeable and keeps me well informed about the progress of my truck’s service status until delivered, Raceway Ford’s Quicklane has been my ”go to” Ford service resource for a very long time.
Evelyn P.
5 out of 5
4/27/2025
Attentive, efficient, and quick
Jose D.
4 out of 5
4/27/2025
Great communication, willingness to help and open to questions.
Ronald R.
5 out of 5
4/26/2025
Thomas was very responsive and proactive in getting our problem resolved…most appreciate his work
Santos C.
3 out of 5
4/26/2025
Very good,thank you
Kim N.
5 out of 5
4/26/2025
Job well done! It was done in the estimated time, good customer service, and reasonably priced. Thank you for your work!
Ryan H.
2 out of 5
4/26/2025
I've been getting service at this dealership for the last 2 or 3 years and this service department still has the poorest communication. My vehicle was there for a month and it seems like it is so difficult for you guys to provide an update once a week like I requested.
Pludarco M.
1 out of 5
4/26/2025
I took my car for a recall that was supposed to take 2 days; it ended taking over a week.
Tony J.
5 out of 5
4/26/2025
Great service.i will continue to be a customer
Gina F.
4 out of 5
4/26/2025
I had to call for updates. Really. But, Edwin was helpful when I needed him. So was Stuart!
Sal C.
5 out of 5
4/26/2025
Great job by Javier as always
Matt S.
5 out of 5
4/25/2025
Alan was great. The whole transaction went exactly as Alan said it would. Thanks again!

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