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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7371 reviews 69%
4 star 2230 reviews 21%
3 star 236 reviews 2%
2 star 420 reviews 4%
1 star 444 reviews 4%
Review Us
Daniella R.
5 out of 5
5/21/2025
He was great. Very helpful.
Robert R.
4 out of 5
5/21/2025
He was very professional and listened to my concerns. He kept me up to date and assured me my vehicle would be completed when he said it would be. I thank him very much
Macy R.
2 out of 5
5/21/2025
Stewart was very communicative and I was checked in earlier than my initial appointment time. He was also set me up with Lyft rides, which worked out great! I’m just bummed one of my recalls were not addressed during this time. I now have to reschedule for another day/time to get that done. I understand some things are out of control. No fault on Stewart and his team, just disappointed I have to plan my schedule again around setting up another appointment. I actually prefer Raceway over Palms Springs, which I don’t like going to, but I may need to because it’s more convenient geographically for me next month.
Carl Huffman.
5 out of 5
5/20/2025
Thank you for the service for the one day replacing the oil pan on the RAV4 MacGyver are doing a great job. Keep up the good work. Keep customers happy.
David M.
1 out of 5
5/20/2025
Took 4 hrs and 45 minutes to do an oil change when my appointment was at 8:15am. I got there at 7:45 in the morning and didn’t leave until 11:45.
Vlad N.
5 out of 5
5/20/2025
Good Job, personnel are so kindly and professional.
Ernie S.
2 out of 5
5/20/2025
I wasn’t aware the transmission tech needed my vehicle for an extended period of time, like two days…. Now I get to bring the vehicle back again….. UGH!! On another note - Kris rocks, though - he will be an excellent team member - damn well done, people!!
Jim H.
4 out of 5
5/20/2025
No problem will do
Benny W.
4 out of 5
5/20/2025
Think you good job
Alberto G.
1 out of 5
5/20/2025
got a tear on my driver seat that wasnt there before, i know the car is old and might have happened from it being old but i was not informed that it happened
Alan S.
1 out of 5
5/19/2025
Why make an appt. and have to wait to be served. Should be first come first serve. No need to make an appt. Notice an oil drip on my driveway. Obviously your mechanic doesn't know how to wipe up.
Juan A.
4 out of 5
5/18/2025
My truck was returned faster then the service advisor had said an there customer service is great
Daniel G.
5 out of 5
5/17/2025
Stewart was really helpful and good communication 10/10
Maria Elena.
4 out of 5
5/17/2025
Is a very convenient way to service my car and technician kind and knowledge
The Coleen.
5 out of 5
5/17/2025
Fast and polite.
Rebekah C.
5 out of 5
5/17/2025
Every single experience at Raceway Ford has been positive. The service department always goes above and beyond! Today Stewart was so helpful and genuinely concerned and made sure my vehicle got the service it needed and at a great price. I will continue to only take my car to Raceway. Thanks guys!
Georgina V.
5 out of 5
5/17/2025
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Jeffrey B.
5 out of 5
5/17/2025
Always a pleasure to have Javier take care of my vehicle.
Emmanuel L.
2 out of 5
5/16/2025
Edwin was great. He was very helpful and informative. I do believe he was trying his best to fix the problem, however, the problem still persists The blue tooth and CarPlay functions in the truck are not working as they should, after using car play for about 15min it drops connection and the icon isn’t even visible or availible for use There is also still a rattle sound upon turning the truck on I made Edwin aware of that before taking the vehicle home, he adhered me that it’s normal for that truck to make that sound unless it progresses. Edwin was a pleasure but unfortunately the problems with the vehicle continues to persist.
Fenn Real.
5 out of 5
5/16/2025
Great job with the repair. I appreciated the updates and the mobile service delivery.

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