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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7349 reviews 69%
4 star 2225 reviews 21%
3 star 236 reviews 2%
2 star 420 reviews 4%
1 star 444 reviews 4%
Review Us
Nefertari H.
5 out of 5
10/3/2025
The service was done in a timely manner very appreciative of that.
Lonnie K.
4 out of 5
10/3/2025
Truck was ready when promised. Recall and serviced performed. Thomas always does a great job keeping me informed
Mario G.
2 out of 5
10/3/2025
Went in for a simple oil change on Wednesday with a 9am appointment. Was convinced I needed tires and that they were available immediately according to the quote I received that turns out to be incorrect. Asked to keep the truck over night that it would be ready before noon Thursday. Called at noon Thursday told all was done and that they just needed to align it. Showed up at 2pm Thursday to pick it up truck still not ready just finishing up paper work. I waited a hour for that paperwork to finish. I could have gone to Julio’s tire shop behind the gas station and had better quicker service. Completely unacceptable for a dealership charging premium pricing.
Gonzalo Z.
4 out of 5
10/3/2025
Raceway Ford is my dealership that I do all my maintenance for my 2020 Ford edge very well likable people there am content with them
Shirley F.
4 out of 5
10/3/2025
He always tell me what I need and it’s always right the only thing that I can say is well done raceway ford/ quick lanes my number one shop for car services
Christy K.
5 out of 5
10/2/2025
He was on time and extremely professional.
Michael D.
4 out of 5
10/2/2025
On a previous serious, Thomas Fraser did an excellent job recommending a new set of four tires, front end alignment and tire insurance. When I stopped in to look at the tires Thomas told me about the sale that ends the next day, which motivated me to immediately move on buying my new tires. Unfortunately, FORD no longer allows Tire Insurance on my 2002 F150 SuperCrew Lariat that is in Mint Condition, because of the trucks age. I am glad Thomas recommended the Front End Alignment because my truck needed it and I want to get the most out of my new set of tires. Thomas has Excellent Communication Skills and kept me informed. Again, Great Service at my local RACEWAY FORD Dealership.
Candice S.
5 out of 5
10/2/2025
Thomas always gives great service and answers all my questions to the best of his ability
Dzhesika A.
5 out of 5
10/2/2025
Thank you for your honest and professional service.
Seasonal A.
1 out of 5
10/1/2025
My dash was reading oil percentage when I picked it up and I can't get the normal dash display back
Alexandra B.
4 out of 5
10/1/2025
Kris **** is not only knowledgeable but also kind and caring. He helps you look for solutions and definitely helped me when most needed. Thank you.
Ryan W.
5 out of 5
10/1/2025
Experience was quick and easy. Stewart kept me informed throughout the day and I appreciate the communication. Great customer service and professionalism.
Job C.
5 out of 5
9/30/2025
Javier was very attentive to my service request and as able to get me in and out in no time.
Jeff F.
4 out of 5
9/30/2025
super easy to work with. no pressure. no up-sells and explained everything.
Deymi C.
5 out of 5
9/30/2025
I am very pleased with Christofer Cervantes help today
Jessica R.
5 out of 5
9/30/2025
Great communication
James M.
4 out of 5
9/30/2025
A work was completed as promised.
Arora S.
5 out of 5
9/30/2025
Yes we were satisfied thank you appreciate you guys
Elaine W.
5 out of 5
9/28/2025
He is wonderful. The perfect customer service provide provider. He cares about the customer.
Oscar B.
5 out of 5
9/28/2025
Thank you thomas for taking care of my xars

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