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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7409 reviews 69%
4 star 2243 reviews 21%
3 star 238 reviews 2%
2 star 425 reviews 4%
1 star 447 reviews 4%
Review Us
Becky W.
5 out of 5
3/3/2021
Matt took the time to help me with a non emergency problem I had with my car. He was very kind and helpful, and I am grateful, and was done in a timely manner.
Steven T.
4 out of 5
3/3/2021
Thank you Javier. I appreciate you updating me to explain the issue with my car, how to fix it, and the cost and timing of the repair. I appreciate you checking my vehicle after the repair to ensure it was fixed.
Steven T.
5 out of 5
3/3/2021
Thanks
Ulices L.
5 out of 5
3/3/2021
Best first experience yet ???? greatly appreciate Javier for Assisting
Antonio G.
5 out of 5
3/3/2021
Good and fast service, thank you
George F.
5 out of 5
3/3/2021
Very good service. Friendly people.
Melodie E.
5 out of 5
3/3/2021
I’m always impressed with the genuine friendliness and professionalism of how I’m treated at Raceway Ford.
Mary M.
5 out of 5
3/2/2021
I was so happy to be able to take my car in today! Javier was very helpful, courteous, and professional. I was able to work while I waited and the service was very speedy. Thank you to Javier and the Service guys who worked on my car!! :)
Ronnie S.
5 out of 5
3/2/2021
He did an excellent job
Julian C.
5 out of 5
2/28/2021
Very good service Thank you
Ernest M.
4 out of 5
2/28/2021
Excellent Customer rep.
Nino S.
5 out of 5
2/28/2021
Great communication
William A.
1 out of 5
2/28/2021
I really appreaciate the service and how they found the short but my car turn signal lights arent working properly now and i would really just like that to be fixed to how i turned in my car.
Mariana P.
5 out of 5
2/28/2021
Great customer service!
Jimmy F.
5 out of 5
2/28/2021
I appreciate the transparency & professionalism provided. The communication was n point and I appreciate Matt reaching out to me if I needed a ride. Thanks again.
Darin P.
5 out of 5
2/28/2021
Always easy & Thomas is very accommodating. He has a cool 4Runner too.
Shane H.
4 out of 5
2/28/2021
Like always. Nicely done.
Brandon E.
4 out of 5
2/28/2021
Mike helped get us back on the road quickly after we got a flat tire on our way out of town to celebrate our anniversary. My wife and I are happy that Mike called around to find us a tire that day so we wouldn’t have to go searching on our own. Thank you to you and your staff!
Calvin J.
5 out of 5
2/27/2021
Mat was very helpful and took care of my services needs in a timely manner.
Rodrick B.
1 out of 5
2/27/2021
I dropped my vehicle off on 2/16. I got an update with the diagnosis on 2/17. By 2/26 I still hasn't received any additional information so I decided to call and inquire. I was FINALLY informed that the parts had been deliver and my vehicle would be ready for pick-up that day. But prior to that I had no idea that parts needed to be ordered or that they were on back order or anything. If I had not called on 2/26, would they have even noticed that my parts had came in? Would they have even installed them and released my vehicle back to me? Overall the communication was extremely poor, which led to my dissatisfaction.

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