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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7398 reviews 69%
4 star 2237 reviews 21%
3 star 236 reviews 2%
2 star 423 reviews 4%
1 star 447 reviews 4%
Review Us
Karla G.
5 out of 5
9/15/2022
Lucas was excellent and explained everything thoroughly.
Susan R.
5 out of 5
9/15/2022
I alw get quick and satisfied service . Thanks
Ursula B.
5 out of 5
9/15/2022
Thank you for being there and taking care of my car.
Renee L.
5 out of 5
9/15/2022
Great service
George R.
4 out of 5
9/14/2022
Did everything I could have expected
Chad V.
2 out of 5
9/14/2022
If it wasn’t for Javier going the extra mile to make things right, I would’ve taken my truck to another dealership
Joy W.
5 out of 5
9/14/2022
He was awesome
Raquel U.
5 out of 5
9/14/2022
Mr Fernandez is very friendly and has good communication.
Cristina G.
5 out of 5
9/14/2022
Gabriel communicated updates and was very helpful. Thank you!
Jessica R.
5 out of 5
9/13/2022
Great status notifications
Jeffrey F.
4 out of 5
9/13/2022
Excellent customer service. Gabriel 10 plus One minor issue. Tires over inflated by 2-3 lbs
Arturo H.
5 out of 5
9/13/2022
Javier is always very helpful.
Alejandro R.
5 out of 5
9/13/2022
I am completely satisfied with the service I received; keep up the good work .
Arturo R.
4 out of 5
9/11/2022
Always takes care of mechanical problems before they Occur ????
Ophelia S.
1 out of 5
9/10/2022
My car can't be fixed, quick lane screwed me for 1,400. Took my money and f'd my car.
John M.
4 out of 5
9/10/2022
Excellent service. Issues were resolved.
Keith A.
5 out of 5
9/10/2022
Thomas always does a great job of taking care of my needs and concerns.
Alvin C.
5 out of 5
9/10/2022
Service Advisor, Thomas Fraser was exceptional in our communication with each othet. It's refreshing to have an honest and courteous Service Advisor at Quick Lane for my oil change. Thank you!
William W.
4 out of 5
9/9/2022
Edwin **** very cool ???? talk about fixing my car l like the fact he tex me and let me no wats going on with my car thank u Edwin keep up the good work u go boy
Alan W.
4 out of 5
9/9/2022
Lucas seamed very serious and straight forward. He checked me in on time and called for a ride to take me to work. They did a good job on fixing my truck and in a timely manner. My visit wasn’t very personable but I got what I came there for. Side Note: I’m a long time Ford buyer. Last time I went to Hemet Ford I felt like selling my wife’s and my Ford vehicles and never have anything to do with Ford again. They were extremely rude and kept my truck for 3 weeks over a recall part. My wife has had other rude experiences. I decided to give Raceway Ford a try since the repair on my truck needed special Ford diagnostic equipment. If I need anything done where it requires me to go to a Ford dealership, I will not go to Hemet Ford that is 5 minutes away from where I live, and go out of my way to come back to Raceway Ford. Thank you

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