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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7343 reviews 69%
4 star 2219 reviews 21%
3 star 236 reviews 2%
2 star 420 reviews 4%
1 star 442 reviews 4%
Review Us
Candy M.
5 out of 5
2/28/2026
Thomas is very professional and courteous. When ever there are other issues with my car. He explains in detail what needs to be done.
Donna K.
5 out of 5
2/28/2026
Javier is the best. Always kept me informed and helped me out.
Maureen L.
5 out of 5
2/27/2026
The Service Writers and Technicians were extremely patient and helpful. I definitely will recommend and return.
Ray M.
5 out of 5
2/27/2026
Great customer service very knowledgeable and respectful.I will recommend friends and family to get there vehicles serviced here at quick lanes Thanks again Thomas F.
Shawn G.
1 out of 5
2/27/2026
Issue was not resolved although I was told the issue with my vehicle was solved. On top of That he tried to charge me although I have extended warranty . My bill at drop off showed nothing owed when I was called to say it was done no mention of a charge but when I arrived to pick up vehicle was told of a charge. Shady and again repair was not completed
Dominique M.
3 out of 5
2/27/2026
The front desk is excellent. I don’t know what the mechanics are doing that twice they can’t set the correct PSI on new tires… I shouldn’t have to stop at random gas stations after getting new tires looking for a working air pump. It makes you want to go somewhere else just to save the trouble, probably money too.
United Ornamental.
5 out of 5
2/27/2026
All around excellent service,
Robert M.
5 out of 5
2/27/2026
Great Service
Sandra C.
5 out of 5
2/26/2026
Fast, friendly. Always great service
Paula N.
5 out of 5
2/26/2026
Javier has always been so wonderful when it comes to providing us with amazing Customer Service! We have been loyal customers at Quick Lane for years, and a HUGE part of that is because of how loyal, and respectful, Javier has always been with us! Thank you so very much Javier!
Michael E.
5 out of 5
2/26/2026
Quick fast and professional… great service
Richard O.
5 out of 5
2/26/2026
Kept me informed about the brake job on my car and the cost,no surprises when I picked it up.he was very professional
Pete H.
4 out of 5
2/25/2026
Mark Garay always takes good care of me. This is my second Ford product he has cared for.
William H.
4 out of 5
2/25/2026
Due to a computer issue, the tech had to return later in the day. That in no way counts against the Tech or the service he preformed. Thank you
Kevin C.
5 out of 5
2/24/2026
Sure appreciate Kris and the Service Team for taking care of our concerns. Being a life long Ford customer, we wish we found Raceway Ford decades ago. Thank you Kevin
Les L.
5 out of 5
2/24/2026
Service was quick and done in less than 45 mibs. Very satisfied. Thank You!
Oscar L.
2 out of 5
2/24/2026
I left my vehicle at raceway ford with a code P0299 got a call telling me that there was nothing wrong with my vehicle. On top of that I picked up my vehicle got home and noticed a dent on the left fender, I call to let them know and they told me that the dent was already on my vehicle which I know it wasnt because i hardly use my vehicle. The service is very poor and will never recommend anyone to buy ir service their vehicle in Raceway Ford. I will be reporting this to the BBB and consumer affairs.
Lynch (.
5 out of 5
2/24/2026
Absolutely great service on our 2011 Ford Edge. Mark was instrumental in acquiring parts to repair our vehicle. Job well done!
Alvin C.
5 out of 5
2/24/2026
Courteous and attentive to customer service requests.
Jorge B.
5 out of 5
2/24/2026
Great customer service as always! Never disappoint

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