Dropped my vehicle off on August 9, for oil change tire rotation and discolored under the drive side door, when I was explaining to Julie she never went outside to look at vehicle, next day picked my vehicle the discoloring was never looked at of what the outcome was going to do was Frustrating that and had to wait again for someone to look at when you had for 24hrs it should have been, management looked at it and told me they will order the part I have yet to hear from anything
Julie Spikerman provide exceptional service to me when I came in for an oil change. I was a walk in and she took me right away. The wait time was less than an hour which was great. I will continue to use Julie as my advisor for future service work at Avondale Nissan.
Your service advisor Rene Cauich was awesome. He was friendly, professional and knew what he was talking about. He went above and beyond to help me and I truly appreciated it. You guys have great customer service and will be going back next time to service my car.
Always greeted with a friendly face, even at the end of the day
Brandon was great at following up on the status of our vehicle and it was a very pleasant experience dealing with him.
Julie also makes sure we have a exceptional visit and the service our vehicle gets is top notch
One think is that my car’s interior was not cleaned as the cargo mats appeared duty.
She was very professional and handled everything very well !
Although there was a misunderstanding with timeline, Julie took care of it for me with no issues. I appreciate her understanding and her service.
David was awesome and kept me updated everyday.
It was to be done in about 3 hour was not done till about 10 hour Blake had to leave and I was pushed to back for the computer I was thinking about buying my new truck there but I was not happy with the service I received so I will have to think about it
Blake has great customer service.
Rene is always thorough and not high pressure. Good advisor.
Rene was a pleasure to work with. Really appreciate it.
Julie is an amazing service rep! She is truly in tune with her customers needs and goes above and beyond to ensure complete satisfaction!
Have always had exceptional service and Julie always very helpfull.
Julie had the utmost customer service at Avondale Nissan that I have experienced. Come to find out she is the woman my mom mentioned to me in the past saying she always delivers great customer service. Very happy with the experience.
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