Service Center

Real Reviews From Verified Customers

Martin M.
4 out of 5
6/1/2019
You guys Rock! Especially Rene! Above and beyond the call of duty!! When I get my feet on the ground again I will be getting my car fixed there again!! Thank you so much! Marty
Jose H.
4 out of 5
6/1/2019
Julie is the best!!!
Jeanine C.
5 out of 5
6/1/2019
My visit was great. Dominique was very nice.
Betsy S.
5 out of 5
6/1/2019
Good experience...as always!
Armida G.
5 out of 5
6/1/2019
Jose is one of the best service writers I ever dealt with This guy very friendly And very honest.
Armida G.
5 out of 5
6/1/2019
Jose is one of the best service writers I ever dealt with This guy very friendly And very honest.
Robert R.
4 out of 5
6/1/2019
I have to say, Adam Soto went above and beyond exceptional!
Hope C.
2 out of 5
6/1/2019
Working with this Nissan dealership was a nightmare. I received no notification that my car was received when it was towed by a third-party tow company contracted by Nissan. I tried to call and make sure the following business day that my car was received safely and could not get a hold of any service manager or service advisor. The rude receptionist(which giggled everytime I said something and told the general manager i was upset and laughed on the phone infront of me)led me to believe that Adam would be my service advisor but my service advisor was really Blair Hummel. I tried to ask Blair questions about my vehicle he rushed me off the phone I also let him know that I wouldn’t be able to pick up my car until 7 PM when it was ready because that was the time I got off of work. No communication was given towards Blair and the receptionist there for when I went to pick up my car I had to jump through hoops to actually get my car keys. The general manager at this location is a joke. He was a condescending **** when i went to retrieve my keys after service business hours. I wouldn’t recommend this Nissan dealership to my worse enemy. Everyone from the receptionist to the general managers are incompetent.
Jesus P.
5 out of 5
6/1/2019
The service and service guy were great and we got the services we needed yes we would come back and yes we would refer you guys. Thanks !!!!
ANNIE P.
2 out of 5
6/1/2019
Service took 2.5 hours longer than expected. Communication was lacking, I had to come to the desk for an update 3.5 hours (1430) into the service, when my vehicle was supposed to be done at that time. I was told to have a seat and he would look for me. 30 mins later I was told 45 more minutes. That would put me at 1545...dont hear anything at all until 1630. He said my car was done it was getting "dried"....nothing for another 20 minutes I was clearly upset. He asked if I wanted to complete paperwork while I continue to wait. 10 minutes later, I had my car. The job that Blair said would take a couple hours (he is on point with his estimated time /communication and completion.) Took 6 hours ! I bring my car to Blair often, for everything, I will return but only for Blair to do the work. So thank Blair for his continued dedication and great service when I have my car there, if it werent for him I would be going somewhere else.
Jay H.
5 out of 5
6/1/2019
Good job from Jose the best knows what he is doing and cares
Owen E.
1 out of 5
6/1/2019
I'm still waiting to get my door panel replaced.
Blanca M.
5 out of 5
6/1/2019
Everything was perfect
Cheryl O.
5 out of 5
6/1/2019
Adam was great to deal he helped me last time too Thanks
Nora T.
5 out of 5
5/31/2019
Julie will be the only advisor we will use. She always gives excellent service and advice
Lance E.
4 out of 5
5/31/2019
Look forward to it. Julie was great
Linda F.
5 out of 5
5/31/2019
Excellent service representative Jose. He’s a nice knowledgeable man. Great with customers and no pressure from him. He makes customers feel like he-really cares and tries his best to help. He listens to his customers. A big asset to your company. Thank you
Hannah H.
4 out of 5
5/31/2019
Timely and up front!
Rod A.
5 out of 5
5/31/2019
None
Teresa C.
4 out of 5
5/31/2019
I come prepared by bringing a book. I know it takes time. I think this helps us both! ????

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