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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Barbara .
4 out of 5
5/5/2021
All your staff are courteous and quick service
Lisa S.
4 out of 5
5/5/2021
Excellent service. Courteous and professional staff
Daniel R.
4 out of 5
5/5/2021
Kily was awesome!
Jami P.
5 out of 5
5/4/2021
Nina was very courteous and professional.
Michele P.
5 out of 5
5/4/2021
Thank you
Scott A.
5 out of 5
5/4/2021
Great service!
Victor H.
4 out of 5
5/2/2021
Very professional. Explained the issues very well. Explained how issues will be remedied on a clear and concise manner.
Todd S.
5 out of 5
5/2/2021
Nina is a asset to your business. Really appreciated the professionalism and fast service thank you for having people like her to help people like me
Kim L.
5 out of 5
5/2/2021
Brett was very nice, helpful & talkative (in a good way, lol)! Thank you!
Christi-Anne C.
5 out of 5
5/2/2021
He was very helpful and patient with me
Suchitra P.
5 out of 5
5/2/2021
Mr. Belyea explained what is going with our vehicle as best as he can. And answered our questions and concerns. He is very kind and patient. We are very happy with his service.
Jeremy N.
4 out of 5
5/2/2021
James single handedly is the reason I will always do business with West Hills Honda. Things did not go as smoothly as I hoped with the new car buying experience, but when it came to the accessories and my service department experience James was amazing. We've been doing our maintenance for 8 years at West Hills and it is great to see a familiar face each time. We love when James is our service advisor. He is bar none, top notch, the best!!!
Deborah C.
4 out of 5
5/2/2021
Max was great. He problem solved to make sure my car recall got completed this weekend and got me into a rental car. I appreciate his willingness to make things right and find a way to make things happen.
Frank T.
4 out of 5
5/2/2021
Brett well represented the service we've come to know from the Haselwood group. However, Brett took additional steps to accommodate getting our vehicle taken care of but also made sure we could pick it up that afternoon. We're grateful for the effort and pleasant manner.
Sherill T.
4 out of 5
5/1/2021
Nina was friendly and professional. After getting my oil and air filters changed, they also rotated my tires. However about 25 mins after I left West Hills Honda I got the message “check tire pressure” and I immediately called Nina to ask if it was normal for that message to come on after getting my tires rotated. I believe I’ve gotten that message in the past. Nina asked if I could bring the car back in as the message could mean I ran over a nail on the way home. I was too far from the dealership to bring my car back in. My husband checked the tire pressure in each tire and couldn’t find a leak or nail, and added a little more air to all 4 tires. He also reset the tire pressure message in my car.
Carlos G.
5 out of 5
5/1/2021
Excellent service! Thank you Max.
Cynthia L.
5 out of 5
5/1/2021
Nina was wonderful.
Hyleta F.
5 out of 5
5/1/2021
James was very professional and he was able to explain everything that happened to my car. He also was able to explain what I would need in the future. He was very nice and attentive to my needs!!
Glenn C.
5 out of 5
5/1/2021
Gennifer communicated quickly and was helpful. The link to pay remotely was awesome. A nice improvement.
Lawrence C.
5 out of 5
5/1/2021
Thank you for the great service.

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