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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Linda C.
2 out of 5
1/7/2021
Waited 20 minutes to be acknowledged while waiting in line at service area for an oil change. Had appointment.
Evangeline L.
5 out of 5
1/7/2021
Happy
Tammy L.
2 out of 5
1/7/2021
I’ve been told that West Hills Honda washes your new car outside and also vacuums the inside. I’m disappointed I didn’t get that service today. On a positive note every person I have talked with at West Hills are very friendly and personable. That is number 1 in my book!! Thank you all!
Glenn C.
5 out of 5
1/7/2021
Gennifer was courteous, prompt, motivated, and highly knowledgeable. She is a definite credit to your team.
Dave M.
5 out of 5
1/7/2021
We really appreciate the services at West Hills Honda.
Leon S.
4 out of 5
1/7/2021
James is great, took extra care to answer additional questions and address concerns. --Leon
Shellie E.
4 out of 5
1/7/2021
Your service manager went above and beyond to look at my windshield and get a new one ordered for me. Great fast, friendly service!
Kristine B.
4 out of 5
1/7/2021
The service received today was excellent. James listened carefully to my concerns and worked with the diagnostic team to figure out what was wrong. AND, they were done in a reasonable amount of time.
Jerilyn H.
5 out of 5
1/6/2021
Great service! Thanks so much
Stacey L.
4 out of 5
1/6/2021
They went above and beyond with our recall service and included a multi-point check as well.
Donna M.
5 out of 5
1/6/2021
Excellent.
Ha T.
5 out of 5
1/6/2021
Thanks for taking good care of my vehicle. Such a great job.
Charlotte A.
5 out of 5
1/6/2021
Kily made the process simple and easy. He was knowledgeable and helpful. Friendly.
Laura G.
5 out of 5
1/6/2021
Thank you James! We enjoyed working with you !
Milo M.
5 out of 5
1/6/2021
James rocks! Expert service and I got everything I wanted today. I would come back to James every time.
Tonya L.
5 out of 5
1/6/2021
You are so welcome!
Wayne L.
1 out of 5
1/6/2021
Fixing a loose rear view mirror was not completed as requested.
Magdalena R.
5 out of 5
1/5/2021
Keep up your good work
Douglas K.
4 out of 5
1/5/2021
In spite of dealing with the covid situation, your staff continues to give great service.
Norman T.
5 out of 5
1/4/2021
Brett Maddux was extremely friendly, efficient and professional!

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