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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
John O.
2 out of 5
2/24/2021
My time is just as important as your time
Patricia M.
3 out of 5
2/23/2021
While it took 3rrips to you to get my rear windshield wiper you finally came through and I appreciate it.
Charles M.
5 out of 5
2/23/2021
Keep up the great work. West hills Honda is the best
Amelia T.
5 out of 5
2/23/2021
Nina was personable and professional. She did a great job keeping us updated and letting us know what to expect and the timeframe in a way that made me feel like she cared about our experience and wouldn’t hesitate to help in any way she could.
Aurelio C.
5 out of 5
2/23/2021
Kily is so friendly and customer service oriented.
Margeret M.
5 out of 5
2/23/2021
Kily was very professional and took care of me.
Timothy N.
5 out of 5
2/23/2021
Service was done in a timely manner, technicians took care to make sure everything was done right and was returned just as clean as it was when I dropped it off. The service wrighter was polite and professional. Genuinely impressed, job was done quicker and cleaner than I could have done in my days as a lube technician.
Richard .
2 out of 5
2/23/2021
Labor costs are 2x as much for an oil change than all the other Honda dealerships I’ve been to.
Penny V.
1 out of 5
2/21/2021
Whether you need it or not they try to sell it to you I went in for an oil change and new wiper blades and $1000 later I left very unhappy
Travis M.
5 out of 5
2/21/2021
Very professional and great service
Maressa Q.
4 out of 5
2/21/2021
Brett made sure i was informed of everything and he was very thorough with the issues my car have encountered. He also made sure to prioritize the issues on my invoice by importance
Recto D.
5 out of 5
2/21/2021
Outstanding service. Thanks a lot Max!!
Tina W.
4 out of 5
2/21/2021
James was amazing to work with! Very personable and trustworthy. Your whole team has always been great, but James took it to the next level today with his superior service! Great guy, great team, great dealership. Will definitely be the first place we go for our next Honda!
Jamie A.
5 out of 5
2/20/2021
Gennifer is aces- friendly, professional and knowledgeable . She promptly got my vehicle checked in and serviced. It was a pleasure to work with her.
William R.
4 out of 5
2/20/2021
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Aurelio C.
5 out of 5
2/20/2021
Great customer service as usual
Diana H.
5 out of 5
2/20/2021
Thank you for a wonderful experience
Audrey B.
4 out of 5
2/20/2021
James has the most professional and yet super friendly persona that made me feel very comfortable and trusting in his service with my used but beautiful little Honda Fit. I’ll be back!
Bruce R.
5 out of 5
2/20/2021
Pleasant and quick
Leland J.
4 out of 5
2/20/2021
Gennifer was tip top from the moment she approached the car. We appreciated her adherence to Covid protection standards to her thorough explanations of what needed to be done, throughout my visit. She kept me notified in a timely fashion. Her knowledge and manner was super. Thanks Gennifer and West Hills Honda!

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