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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Rodney S.
5 out of 5
3/28/2021
It's becouse of employees like, James Belyea, I will gladly keep on coming back
Alyssa B.
4 out of 5
3/28/2021
I made an appointment for 8am fully expecting to have my car be in the shop for the day, Ricky was extremely polite and helpful and he got my car in and out of the shop in about 45 minutes. I will most definitely be back for all of my Honda needs!
Clemencio D.
4 out of 5
3/28/2021
Fully appreciated his concern regarding our vehicle.
John M.
5 out of 5
3/28/2021
I was really really surprised and very glad to see James come back!!! He is a top notch person and a really good guy all around ???? ????
Kenneth P.
5 out of 5
3/28/2021
James takes good care of are family every time we come in.
Nancy B.
5 out of 5
3/27/2021
Very nice, and very helpful keeping us in the loop about what was going on.
Richard N.
5 out of 5
3/27/2021
As always, James did a great and thorough job.. He is personable and great to work with.
Juliana B.
5 out of 5
3/27/2021
Nina was very nice and helpful
Linda J.
4 out of 5
3/27/2021
Kily did a great job representing West Hills Honda. He listened and HEARD me. He didn't just follow the script.
Marian P.
5 out of 5
3/27/2021
Job well done during these difficult times. Thank you. Vince and Marian P
Melissa B.
5 out of 5
3/27/2021
He was kind, courteous and very helpful.
Richard .
5 out of 5
3/27/2021
James always creates a great customer friendly environment. I always enjoy seeing him during one of my many visit to the service department. People like James is the reason I get my car service at West Hills Honda and will only purchase Honda’s from there.
Michiko R.
5 out of 5
3/27/2021
He was a excellent service staff. I really don't know about car much. But his explanation, service and advice was great to make me understand very well. Whole process was smooth and faster than I expected. Thank you very much.
Shirley W.
5 out of 5
3/26/2021
Richard was great. Very Patient with me and kept me informed the whole 4 hours
Tibault S.
2 out of 5
3/26/2021
Minor damage to my car was made but was not notified and was marked down in prior damage when I know it wasn't there before. You need a new way of writing info down. A spot specific for prior damage mark yes or no. With the customers initials and no other way of putting comments in. Thank you Honda ????
Kristofer Joe.
4 out of 5
3/26/2021
James is good and nice
Peggy M.
4 out of 5
3/26/2021
Our guy was great!
Jeff A.
5 out of 5
3/26/2021
I was impressed by west hills Honda professional service. Thank you.
Todd D.
4 out of 5
3/26/2021
My only complaint is I had an appointment but yet I sat in my car for 20 mins before anyone acknowledged me.
Jeremy C.
2 out of 5
3/25/2021
Service was extremely good! Cost was terrible.

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