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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Steve T.
5 out of 5
3/4/2020
Thank you so much!!!
Nancy .
5 out of 5
3/4/2020
I would have liked a car wash coupon but other than that it was a pleasant experience
Gioconda H.
5 out of 5
3/4/2020
Everyone was very, very helpful, courteous and efficient. As was Chris Mossman in helping me with the Uvo problem and resetting it. Thank you
Ireen Q.
4 out of 5
3/3/2020
Greeted me outside and was very friendly.
Patricia T.
5 out of 5
3/3/2020
Thanks for the good help Chris.
Dilek A.
1 out of 5
3/3/2020
Was unable to tell me why my check brake system and park car message came on
Jessica W.
4 out of 5
3/3/2020
Eric made my trip to the dealership very simple and easy.
Karen S.
5 out of 5
3/1/2020
Truc provided exceptional service. She goes the extra mile to make sure you are happy with the service!
Daniel D.
4 out of 5
3/1/2020
Rides from the rental facility to the dealership should not take 30 mins when walking takes less time. After returning a rental they should take you back to get your dealership of choice.
Chelsea B.
5 out of 5
3/1/2020
Peyton helped me with my service and for being as new to the company as he is, he is the only one I want to have help me in the future. He was so nice, knowledgeable and kept me up to date on the process of my services the entire time I was there.
Robert O.
4 out of 5
2/29/2020
Richard represents West Hills Kia to us. Over the years we have come to trust and enjoy our conversations with him. He is the best service consultant we have ever worked with.
Larry S.
5 out of 5
2/29/2020
You guys are totally awesome. I thank you for your going the extra mile to getting my car issue fixed. Especially you Mr. Mossman.
Judy G.
5 out of 5
2/29/2020
Christopher Mossman is not only an excellent employee he is a genuinely good person. He has a special quality most people have forgotten. I truly appreciate his care of my vehicle, and his care in making sure I understand what my cars needs are. He makes sure it is in the best condition assuring my safety when I'm behind the wheel. He really deserves a recognition from your company for his honesty and care of your customers. Thank you for hiring him. Sincerely Judy G
Brian D.
5 out of 5
2/29/2020
Exceptional service. I felt Eric was very trusting.
Desiree B.
5 out of 5
2/28/2020
Chris is always amazing!
Dorothy G.
5 out of 5
2/28/2020
He was great. Friendly and helpful.
Cheryl R.
5 out of 5
2/28/2020
Chris was knowledgeable and explained the service on my car.
Cynnette S.
4 out of 5
2/28/2020
Everyone was so kind, sweet, and accommodating! I'm an exhausted breastfeeding first time mom to a newborn. Outings by myself are stressful and not easy. Every single person I encountered was so incredibly helpful. I couldn't be more grateful!
John T.
5 out of 5
2/28/2020
Richard was very professional and knew his job very well. Also very pleasant to work with
William C.
5 out of 5
2/28/2020
I was very pleased with the service I received.

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