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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Sonia W.
5 out of 5
4/13/2018
Very kind and helpful.
Mark P.
5 out of 5
4/12/2018
Excellent service, respectful and professional. Well done.
Jessica N.
5 out of 5
4/12/2018
The service team went above and beyond my expectations! Love west hills kia!
Regina G.
5 out of 5
4/11/2018
Staff was courteous and professional. They were quick with the service on my vehicle. It never seems to be a hassle to come in here.
Jeffrey B.
4 out of 5
4/11/2018
Exceeded my expectations with prompt communication, offering coupon discounts for my overall bill, covering my rental and treating my kids to drinks! Wonderful service, thanks. I'll be back.
Cindy F.
4 out of 5
4/11/2018
I really appreciate that Cammeron didn't try to upsell services not needed.
Eric S.
5 out of 5
4/10/2018
Wife was very happy with everyone at Kia today. Thank you Eric.
Carl G.
3 out of 5
4/10/2018
I do think its terrible that I can’t fill the gas tank up to it’s capacity of 15.5 gals because of a designed problem that only fills it up 11.5 gals before it automatically shuts off. The manual states the gas tank holds 15.5 gals-untrue! The manual should state 11.5 gals ????
Janell L.
5 out of 5
4/10/2018
Oil service want by fast and the free mocka also helped
Karla G.
5 out of 5
4/10/2018
Thanks for the shuttle
Joe R.
5 out of 5
4/9/2018
Richard is the best service writer ever. He really should get a raise for his amazing customer service.
Matt W.
5 out of 5
4/9/2018
Cameron was very helpful!!
Carol S.
4 out of 5
4/8/2018
Jeff provided exceptional service. He solved an issue with the beeps of the horn when opening and closing doors with the key fob. I had been told they could not be turned off. Jeff researched further and discovered they could be programmed to off. I was very impressed with Jeff's professionalism and attention to detail.
Darla C.
5 out of 5
4/8/2018
Had an amazing experience at Kia. Shane Kennedy made me feel like a queen for the day.
Jaime P.
5 out of 5
4/8/2018
Thank you very much your service today. You guys are great and very helpful
Sally A.
5 out of 5
4/8/2018
Thanks for the great service!! You always make it easy and convenient ????
Kimberly F.
5 out of 5
4/7/2018
The customer service was great. Richard Plamer did a gear job. I will always have my car serviced there. Thank you for the great service from all the employees. I will recommend West Hills KIA. Thank you again. Kimberly F
Anderson "Drew".
5 out of 5
4/7/2018
Another fantastic, helpful, friendly and competent service pro!
Cenneth P.
5 out of 5
4/7/2018
My service was excellent and the person helping me went above and beyond to help me fulfill my needs.
Camille H.
5 out of 5
4/7/2018
You were amazing! I was so stressed when I arrived and not only did you get me in right away and immediately help, you went above and beyond! You guys are the best!

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