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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Christina D.
5 out of 5
4/18/2018
Answered all my questions, very friendly and helpful!
Anthony K.
5 out of 5
4/18/2018
Every member of the staff is friendly.
Brianna M.
5 out of 5
4/18/2018
Jeff ALWAYS gives the best customer service.
John H.
5 out of 5
4/18/2018
Excellent job prompt and quick.
Siri R.
5 out of 5
4/18/2018
Jeff was kind and helpful as he always is when I visit your service department. Your technicians did a fantastic job of getting to my car quickly, making my wait time fast and easy. Thanks for the great service!
Judy G.
5 out of 5
4/17/2018
Love KIA services Thank you Judy
Lawrence E.
5 out of 5
4/17/2018
Kia personnel were very courteous and helpful. Answered all my inquiries and performed work more than my expectations. In the past other services from other dealerships were not as competent as West Hills service department
Roger J.
4 out of 5
4/17/2018
The vacuuming of interior was minimal even though it is courtesy service it could be a more complete job.
Brian H.
5 out of 5
4/17/2018
Yes, the service and upgrade program staff were very prompt in greeting and execution. I was in and out in 30 mins (oil change).
Gloria F.
5 out of 5
4/15/2018
Good service thank you too.
Michael D.
5 out of 5
4/15/2018
Everyone at West Hills Kia was friendly and very courteous. The maintenance staff and the Shuttle service was the best I have ever experienced. Rate at 10 of 10. My thanks to all. Michael D
Erika M.
5 out of 5
4/15/2018
Very knowledgeable and helpfull
Karen C.
5 out of 5
4/15/2018
Always a awesome experience
Enedelia C.
4 out of 5
4/15/2018
Everyone was very polite and resolved my vehicle's issue quickly.
Patrick L.
5 out of 5
4/14/2018
Cameron did a fantastic job for me, was on top of everything. Very impressed, thank you so much!
Mia A.
4 out of 5
4/14/2018
I was taken care of.
Mary C.
5 out of 5
4/14/2018
Shane was very polite and extremely helpful Would like to have him as my service advisor in all of my visits
Chris L.
4 out of 5
4/14/2018
First time I met him, seems to be a good guy, I felt as comfortable with him as I did with Richard or Matt the last few years
John S.
5 out of 5
4/13/2018
Very professional
Cheryl B.
5 out of 5
4/13/2018
I’m alwats very pleased with the service I receive. Everyone is so friendly and makes sure I’m taken care of. Thank you!

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