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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Joan C.
5 out of 5
5/1/2018
Everyone at West Hills is always super friendly and accommodating! I appreciate the personal service and respect. Jeff is especially thorough. Thanks!
Noreen H.
5 out of 5
5/1/2018
Polite friendly service and I got coffee ????
Christine C.
4 out of 5
5/1/2018
Three days later I was rear ended in my 2006 Kia Sportage and it maybe totaled. I am waiting to see if it can be repaired. My car was in perfect shape. I am hoping USAA will repair it. I love my Kia. Just sad..
Carol T.
5 out of 5
4/30/2018
I have always recieved the best customer service from Jeffrey Stanford.
Kurt G.
4 out of 5
4/29/2018
Cool
Ray B.
4 out of 5
4/29/2018
Service was friendly and they were able to also clear up some re-calls that my vehicle had in a timely matter.
Lisa G.
5 out of 5
4/29/2018
Matthew was very accommodating and kind, as always.
Reina M.
5 out of 5
4/29/2018
Our service Rep was the Best..... Very thoughtful and honest.
Gerald K.
5 out of 5
4/29/2018
Great Team. Thank you.
Robert K.
5 out of 5
4/28/2018
Keep up the excellent work. Service after the purchase is the most important factor in measuring customer satisfaction. Thanks again, Bob Krivokopich
Maryann M.
5 out of 5
4/28/2018
Friendly and the first to greet me other then the employee that was greeting me when I pulled in and he was waiting with a vacuum. Everyone friendly. The service was quick and made sure to answer any questions I may have had. Thank you again!
Shannon H.
5 out of 5
4/28/2018
Everyone there treats you with respect. I would recommend them to anyone who asks where to get a good car.
Heather A.
5 out of 5
4/28/2018
Richard Palmer has always provided the highest quality customer service every time I have brought my Kia Soul in. He always treats me with the utmost respect and I feel he truly cares about me and getting my car running at its best. He always greats with me a smile even at the end of the day aid a very long day. Give this man a raise!! :)
Seth K.
5 out of 5
4/28/2018
Great customer service
Robert K.
5 out of 5
4/27/2018
Keep up the good work, congratulations!
Charles M.
5 out of 5
4/27/2018
Went very well.
James W.
5 out of 5
4/27/2018
Perfect service visit
Robert O.
5 out of 5
4/27/2018
Richard has been the best service representative we have ever had. He treats us like we were family. He and other West Hills staff members go the extra mile for their customers. Other dealerships could learn from your great customer service. Great dependable vehicles and service is what has caused us to be loyal customers. Thanks.
Angela R.
3 out of 5
4/27/2018
Cameron even hand delivered my car back to Chevy for me
Shannon H.
5 out of 5
4/27/2018
I'm always treated with respect and kindness. I appreciate your team.

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