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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Janet E.
5 out of 5
6/22/2018
Faster than expected.
Donald I.
1 out of 5
6/22/2018
My wife took the car in for an oil change. You can contact her directly at ****-****-xxxx. There was oil on the inside of the drivers door in two spots and there was oil on the center console. The plastic was left on the drivers seat.
Cherie D.
5 out of 5
6/21/2018
Always willing to answer any an all of my questions.
Terrence E.
5 out of 5
6/21/2018
Very professional I was in and out in no time
Jessica B.
4 out of 5
6/21/2018
Richard is amazing!!!
Walter S.
4 out of 5
6/21/2018
Richard was very friendly and professional. he explained all details very well. Turns out we both have the same exact car and hhe said we were twins. He was great.
Jeffrey B.
5 out of 5
6/20/2018
You guys ROCK!! Great Service
Denice H.
5 out of 5
6/20/2018
Matthew was great. He is the one that helps me almost every time I bring my car in for service. I appreciate the consistent great, friendly service.
Audrey L.
4 out of 5
6/19/2018
Thanks for the tire rotation! I’ll see you soon!
Timothy T.
5 out of 5
6/19/2018
Christopher Mossman walks with me to my car make you my car get vacuum
Mackenzie D.
3 out of 5
6/17/2018
Lovely service. Was my first time in, nobody made me feel stupid. Gentleman replaced (for free) my crappy wipers that came with the car. Came bc it was free, will make the drive from Seattle again for the lovely waiting experience. Can't beat a free (decent) latte while someone else does the hard work.
Stephanie C.
5 out of 5
6/17/2018
The staff are always helpful and polite. My car was ready as promised!
Sharon R.
5 out of 5
6/16/2018
Very helpful and good customer service.
Cecil L.
5 out of 5
6/16/2018
Cameron did a great job and followed through on everything he said he would do.
Bonnie F.
4 out of 5
6/15/2018
Chris, again, took wonderful care of me. He is one of THE nicest customer service people I have ever had the privilege of knowing. I hope he stays with the dealership. He is a tremendous asset to the company! He makes me feel, not only like a valued customer, but a personal friend.
Kirk N.
5 out of 5
6/15/2018
We were pleased with the service as usual!
John M.
5 out of 5
6/15/2018
AWESOME
James G.
5 out of 5
6/14/2018
This was a tricky repair and I truly appreciate the efforts of the entire staff at West Hills Kia. I will spread the word that you are a great place to do business with.
Kelsea K.
4 out of 5
6/14/2018
They were amazing, it was taking longer than I expected and I mentioned I had a ferry I needed to catch and they sped everything up for me and really helped me out so I was able to make my ferry in time. I really appreciated the extra effort they put in to help me with my specific needs.
Steven K.
5 out of 5
6/14/2018
Matt is a real professional. He couldn't have been more helpful and friendly. This was a great experience.

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