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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Janet N.
4 out of 5
8/11/2018
Chris was lovely and friendly. I have had a problem with the voice control in my 2017 Soul being iPhone specific. He did everything he could think of to make it work for my Android... he found it to be apple specific. I believe it is a big disservice to me, having had 3 Souls from your establishment. It is a feature I had come to love in my previous souls. When I first asked about it back when I bought this one, I was told there would be an update to the stereo making it Android friendly. Now I'm told it will never be Android compatible. I'm kind of frustrated about this. Is there a possible solution?
Maryann M.
5 out of 5
8/11/2018
Awesome service!
Luda R.
5 out of 5
8/10/2018
what can I say....Matthew deserves a raise.
Diane C.
4 out of 5
8/10/2018
Turned out the answer to my problem was so incredibly simple and it was the TechSmart of the Young service rep who solved it in about five minutes. It wasn’t a problem with the car it was a problem with the phone and of course I could not have known that because I’m 67 and not that tech savvy. Many thanks to him for getting it right in the end.
Margot A.
5 out of 5
8/10/2018
It was great service.
Shannon L.
5 out of 5
8/10/2018
Excellent as always! Chris was wonderful.
Daniel W.
5 out of 5
8/9/2018
I was very pleased with the job
Tina A.
5 out of 5
8/9/2018
Wonderful as always ;)
Kristine F.
5 out of 5
8/9/2018
Great job and under the expected time amount.
Jan H.
5 out of 5
8/9/2018
Very welcoming and friendly. I feel like I was informed without being pressured. Also very accommodating.
Jeffrey P.
5 out of 5
8/9/2018
Richard is amazing. Professional and personable. A true asset to your comoany
Elizabeth B.
4 out of 5
8/8/2018
Excellent service from Cameron! I have never been disappointed by your service department. He was attentive, kind and informative. I couldn't be happier.
Tonya N.
5 out of 5
8/8/2018
Wonderful customer service. I really like the complimentary drinks offered on top of your self serve coffee.
Nicholas M.
1 out of 5
8/8/2018
Most everything was satisfactory, but the carpets were not vacuumed and my wife’s seat had been moved and not put back to it’s original position. Being pregnant it was inconvenient for her.
Nick F.
5 out of 5
8/7/2018
I was very pleased with Cameron's customer service approach.
Carl J.
5 out of 5
8/7/2018
I have ALWAYS received good service from West Hills KIA. You folk do a great job! Jake
Robert K.
4 out of 5
8/7/2018
Couldn't ask for better service, friendly accomodating, and attention to detail.
Jeffery B.
5 out of 5
8/5/2018
Keep up the good work
Donna G.
5 out of 5
8/5/2018
Cameron was Amazing!!
Monica W.
5 out of 5
8/5/2018
He and the other worker were very friendly.

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