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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Donald D.
5 out of 5
9/14/2018
Very quick!
Jerry W.
5 out of 5
9/14/2018
Prompt, quality service.
Angela F.
5 out of 5
9/13/2018
Thanks guys
Nancy H.
5 out of 5
9/13/2018
Your team is great
Terrence E.
5 out of 5
9/13/2018
A job well done thank you so much
Harry J.
5 out of 5
9/13/2018
Great customer service. Quick and friendly.
Matthew C.
5 out of 5
9/12/2018
Matthew was very helpful and professional! Thank you!
Ty U.
5 out of 5
9/12/2018
Cameron was a lot of help. Thank you! Michole was very friendly as well.
Claud C.
5 out of 5
9/12/2018
As always, service is fast, extremely friendly, and everyone offers to help. Thank you so much!
Sarah J.
4 out of 5
9/12/2018
Terry was extremely helpful in showing me the variety of cars you have.
Melissa M.
5 out of 5
9/11/2018
Everything was super good!!
Paul K.
5 out of 5
9/11/2018
Always the best in customer service
Elizabeth W.
5 out of 5
9/11/2018
Work finished when estimated. KIA warranty work at no cost to us. Friendly staff and skilled mechanics it is all good.
Monica R.
1 out of 5
9/11/2018
Although taken care of today, we weren’t previously notified about the recall issue on our car. Also, part of our lease arrangement was free maintenance for three years. We were told today that the previous deal was not applicable anymore due to new employees and management at the dealership. This is poor customer service and not good judgment for just small dollar amount. We are very disappointed with this type of customer service and will strongly consider turning in the vehicle when the three years are up and purchasing a car elsewhere.
Melissa S.
4 out of 5
9/10/2018
Chris was a pleasure to work with. He made an awful situation much better & I aprreciate all his hard work. I know I wasn’t the only customer Chris had but he was on top of my job at all times. He always kept me informed of everything along the way and that was crucial for me. I never felt like I was forgotten about, I always felt taken care of ????
Kristi J.
5 out of 5
9/9/2018
Richard was very polite and funny!
Gioconda H.
4 out of 5
9/9/2018
I though it was Jeff who helped me and he was very clear and forth coming. My last visit was very unclear and there was miscommunication. I think things have now been cleared up and taken care of the situation. Thank you
Evelyn C.
4 out of 5
9/8/2018
Your survey was for ONE questio, not for another survey.
Brian T.
4 out of 5
9/7/2018
Request was fufilled in a timly and effiecient manner, Cameron was helpful and friendly in teems of getting me set up for this my order. I will definately come back if i have any future issues with my vehicle.
Sharla A.
5 out of 5
9/6/2018
I appreciated the updates/good communication and explanation of findings. Everyone was friendly and helpful.

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