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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Mia A.
4 out of 5
3/29/2019
Will always bring my Kia to you giys
Janet T.
4 out of 5
3/29/2019
Richard Palmer went above and beyond to help me today. I did not have an appointment, but needed to get my windshield washer fixed ASAP because I am going over the mountains tomorrow. Thanks for getting the job done for me!
Rita C.
4 out of 5
3/28/2019
Richard was very helpful after Cameron left. I felt abandoned when Cameron left in the middle of my car issues but Richard stepped right in and made everything ok.
Enedelia C.
5 out of 5
3/28/2019
RP was very helpful and answered all my questions. RP was able work with my schedule to plan my next appointment.
Guy C.
5 out of 5
3/27/2019
Responsive and thorough. I do enjoy the West Hills Kia dealership. Kudos on a great customer service atmosphere!
Nam W.
5 out of 5
3/27/2019
Excellent, as always.
Christopher E.
4 out of 5
3/27/2019
Mr. Palmer is great at providing outstanding customer service. He is very professional and courteous when conducting business and has good insight allowing the customer to make comfortable decisions about servicing their vehicle at the dealership. Thanks
Jason S.
4 out of 5
3/27/2019
Got there just in time for it to be done
Adriana H.
1 out of 5
3/27/2019
The wait time was outrageous long for having an appointment. I waited 15 minutes to talk to an associate and then waited another hour to get an oil change completed. That’s way too long for an oil change!
Georgia A.
5 out of 5
3/26/2019
happy customer
Jeffrey A.
5 out of 5
3/26/2019
Thank you!
Jack R.
5 out of 5
3/26/2019
Awesome
Augusto S.
5 out of 5
3/25/2019
Great customer service, professional. He answered all my questions.
Gioconda H.
5 out of 5
3/25/2019
Thank you, always gracious, curteous, and efficient
Jc L.
5 out of 5
3/25/2019
Chris is top notch service person he always make sure I am completely satisfied with my car repairs polite funny and treat customers with respect
Jeffrey P.
5 out of 5
3/24/2019
Richard is nothing short of amazing. Professional and a great sense of humor
Kit H.
5 out of 5
3/24/2019
Cameron kept me informed every step of the way!
Brenda W.
5 out of 5
3/24/2019
Christopher was great! He was very helpful!
Chris M.
4 out of 5
3/24/2019
Awesome service! Met me at the door and knew my name,
Gregory B.
5 out of 5
3/24/2019
Kind, prompt and efficient service.

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