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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Jonathan C.
4 out of 5
3/11/2021
100% great experience. This determined that I’ll be back again. And again for future car needs.
Irene D.
4 out of 5
3/11/2021
Staff is always friendly and accommodating. I had a doctor's virtual appt. and was directed to a private area. Love the mochas! Even if I need to go across the street to get it! Thank you! Irene D
Marilee L.
4 out of 5
3/11/2021
The service was fine but there were way too many offers to upgrade my car to a new one. It doesn’t make me feel like you are trying to help me keep the car I have.
Shelley C.
5 out of 5
3/11/2021
Job completed on time to my complete satisfaction. Highly recommend West Hills Kia for sales & service.
Dennis C.
5 out of 5
3/11/2021
Richard is a great employee with an EPIC mustache!!!!! He was truly helpful and for that I will continue to return to west hills Kia
Richard K.
1 out of 5
3/10/2021
Took my car in for an oil change that was under warranty. When i made my appt. I said that i would like to use one of the 10 oil changes I bought with the car. When my daughter showed up she was told that it had expired and she would be charged. An inspection was done. My coolant level was low, a dashboard alert was on for this, marked on sheet that level was fine. My husband added fluid last night after we got car home. Makes me question the validity of the rest of the inspection.
Patricia R.
2 out of 5
3/10/2021
To whom it may concern, My name is Patricia R
Tammy S.
5 out of 5
3/10/2021
Richard is personable and professional , I enjoyed our conversation and appreciate the efficient , no pressure service. Thank you!
Deogracias N.
4 out of 5
3/9/2021
I really like doing business with west hills kia, especially with the maintenance of my forte
Jackie L.
5 out of 5
3/9/2021
Excellent service as always
Robert I.
5 out of 5
3/9/2021
Excellent service. I got my vehicle back early and the bill was less than the quote. Everything is working great. Very professional team.
Thomas K.
4 out of 5
3/7/2021
Thank you! We were treated with the best of customer service and hospitality, I can't wait to buy my next are in a few months from you! Thanks again.
Larry T.
4 out of 5
3/7/2021
Great communication & willingness to take responsibility for damage to tail light cover. You take good care of your customers, too. Thanks for the special coffee. Larry & Debbie
William S.
5 out of 5
3/7/2021
Truc was Amazing!!
William M.
5 out of 5
3/6/2021
took care of things fast an efficiently
Leota L.
5 out of 5
3/6/2021
Good job
Agnus M.
5 out of 5
3/5/2021
Thank you.
Ma Victoria.
5 out of 5
3/4/2021
Christian is really help me and i got a good service thank you so much..
Sarah .
5 out of 5
3/4/2021
I appreciated Christian’s cheerfulness and professionalism from beginning to end. Thank you!
Craig F.
4 out of 5
3/3/2021
As always, customer service was excellent and cleanliness of lobby is appreciated in these times.

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