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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Tod H.
5 out of 5
11/8/2019
Mike was fantastic! Really appreciated the great customer service and prompt attention.
Mark G.
5 out of 5
11/8/2019
Lissy was a knowledgeable fellow and took a few extra moments to make sure I completely understood the procedure.
Albert H.
1 out of 5
11/8/2019
My car’s steering went out after being in with your dealership for 2500.00 dollars work! I had to have it towed from Bellevue ( where it stopped steering as I was driving it!) to Bremerton and wait again for my car to be ready. ( both times it took longer than I was told it would be) I pray my car is now safe to drive.
Todd T.
5 out of 5
11/8/2019
Took less time than expected. That was good. Thank you.
Diana P.
4 out of 5
11/8/2019
Jon was really nice & Helpful. Not sure who is responsible for putting a new sticker on the windshield to let me know when I am due for an oil change but the old one is gone & no new one!?
Earl F.
5 out of 5
11/7/2019
Thank you
Donna P.
5 out of 5
11/7/2019
Randy was exceptional in his customer relations skills. Makes this experience much easier and pleasant.
Michael W.
5 out of 5
11/7/2019
Very professional, answered all my questions to my satisfaction
Fred R.
5 out of 5
11/7/2019
Completely satisfied with my service
John C.
5 out of 5
11/7/2019
Well done. Great service. Friendly staff. Everybody in the office appears to be helping each other.
Van B.
5 out of 5
11/7/2019
Bill was great the service spectacular
Frank S.
4 out of 5
11/7/2019
I took my truck in to get a diagnose of a leak Bill an the mechanic we’re able to pin point the Problem and helped with deciding how to deal With it. They had good options. Thank you
Jamal L.
4 out of 5
11/7/2019
This is the third time I’ve had the pleasure of working with Jon and it’s always great to have someone remember me each time I step in, it really says a lot about the staff you have and how much it feels like going to a small town mechanic but within a large dealership, it’s comforting to know you are absolutely taken care of each time.
Amber M.
4 out of 5
11/6/2019
Things were taking care of the correct way the second go around thanks to Jenni and Melissa. The truck looks much better and puts me a little more at ease. Thanks to Tyler for stepping in when turns out it was Chads day off that he had scheduled me to come in and meet with him.
Spencer A.
5 out of 5
11/6/2019
Randy was awesome. He did an outstanding job keeping me in the loop about everything.
Andrew J.
5 out of 5
11/6/2019
Randy got my car in and out in a timely manner! He was very helpful and kind.Thanks for vacuuming but the detailing needs work though
John P.
5 out of 5
11/6/2019
Bill is a true service professional !
Edward E.
5 out of 5
11/6/2019
Jon was great help! Very satisfied!
Keith J.
3 out of 5
11/6/2019
To bad that the defective Blower Motor Resistor wasn't tested and found defective while replacing the Blower Motor.
Patrica W.
1 out of 5
11/6/2019
Really bad service. After approx 1 1/2 hours of waiting and looking to find her, I was informed that they did not have the frame to install on my car. Had to find another person named Scott to get the keg fob for. My car. By that time just wanted to get out. She did not know that you had to start the car to get the mileage reading. Will NOT recommend Hazzlrwood to anyone

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