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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Sharon A.
4 out of 5
12/7/2019
Thanks Randy!
Lawrence B.
4 out of 5
12/6/2019
He was great l was in on time and it didn't take long for the work to be done.
Ann Y.
5 out of 5
12/6/2019
He was very efficient and explained everything very well.
Cecile N.
5 out of 5
12/6/2019
He’s very helpful.
Rosana H.
5 out of 5
12/5/2019
Friendly environments, and very courteous. Thank you.
Lawrence L.
4 out of 5
12/5/2019
Melissa is superb.
Leslie B.
2 out of 5
12/5/2019
A part needed to be ordered. Frustrating having to come in twice for warranty covered repairs.
Shaun W.
2 out of 5
12/5/2019
I always make a first appointment. They always promise less then an hour. Today it took 1 hour and 45 minutes. That is the fastest I have ever had it done. Usually timid over two hours. I don’t mind if it takes two hours if that is what I am told. The job taking longer then what has been promised has made me late on multiple occasions.
Kristen B.
5 out of 5
12/5/2019
Melissa was very nice and helped me with everything I asked for. Great service!
Dylan U.
5 out of 5
12/5/2019
exceptional customer service. I’m so glad I purchased here
Andrew R.
5 out of 5
12/5/2019
This was our first time working with Jon. He was very friendly and seemed thoroughly competent. Looking forward to working with Jon again in the future.
Michael C.
4 out of 5
12/5/2019
I was advised of recommended fluid replacement and repairs that should be considered in the coming months with budget costs.
Alice D.
5 out of 5
12/5/2019
Bill and Zoe were very helpful today. Thanks for the loaner car.
Ronald W.
5 out of 5
12/5/2019
Was able to get in and out in a timely manner.
Aaron F.
4 out of 5
12/4/2019
Randy went out of his way to ensure I got to work and back on time by arranging and staying on top of the dealership transportation for me. He even went to the extent of following me outside on my way out to ensure no vehicles were blocking my exit, personally moving a car out of my way. He kept me up to date on the progress of the work being done on my truck. He was very polite, helpful, and courteous.
Richard M.
5 out of 5
12/4/2019
Jon was excellent and provided a excellent service during my visit to Haselwood GMC today.
Matthew C.
3 out of 5
12/4/2019
Just wish it didn’t take almost two hours for an oil change.
Larry J.
4 out of 5
12/4/2019
Melissa was great and Evan the salesperson was patient and very helpful. I will be back tomorrow to purchase a used vehicle. I hope that the service on my Uplander will be deducted from my price. I paid $219 for a oil change and diagnostic. I would also expect a better loan percentage 9% is very high for my 812 credit score. This would sway my decision.
John P.
5 out of 5
12/4/2019
Great
Patrick A.
3 out of 5
12/3/2019
The price was 50% higher than the dealer in mosses lake ...same parts and labor ????

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